Marriott International, Inc logo

Director of Operations

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $77,000.00 - $80,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Flexible work schedule

Job Description

Delta Hotels by Marriott Ontario Airport is a newly launched premium full-service hotel situated in the vibrant Inland Empire region of Southern California. Opened in September 2024, this hotel seamlessly combines sleek, modern comfort with the lively energy of one of the region's fastest-growing travel destinations. Located just steps from Ontario International Airport, and minutes away from world-class shopping, entertainment venues, and outdoor adventure opportunities, the hotel offers guests a perfect balance between relaxation and productivity. Known for the elevated service and effortless hospitality associated with Delta Hotels worldwide, this establishment prides itself on delivering exceptional travel experiences that resonate... Show More

Job Requirements

  • bachelor's degree in hospitality management or related field preferred
  • minimum 5 years of experience in hotel operations or related roles
  • strong organizational and problem-solving skills
  • ability to work flexible hours including weekends and holidays
  • proficiency in relevant hotel management software
  • physical ability to oversee multiple departments effectively
  • excellent customer service orientation

Job Qualifications

  • proven experience in hotel operations management
  • strong leadership and team management skills
  • excellent communication and interpersonal abilities
  • knowledge of hotel reservation and front office systems
  • financial acumen to analyze reports and manage budgets
  • ability to maintain confidentiality of sensitive information
  • commitment to delivering exceptional guest service

Job Duties

  • adhere to all hotel policies and procedures
  • implement company policies and assist management with updating company policies
  • adhere to and implement departmental policies and procedures for telephone, front desk, housekeeping, reservations, sundry shop and guest transportation
  • be knowledgeable of information contained in circulated management reports and financial statements
  • participate in career-oriented continuing education programs
  • assure the maintenance of accurate, complete and thorough departmental files on topics such as vendors, equipment, supplies, forms, in accordance with company standards for file maintenance
  • assure the maintenance of data relevant to forecasting hotel revenue and departmental expenses

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.