Director of Operations

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $120,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
performance bonuses

Job Description

Taco Bell is a prominent, Mexican-inspired quick service restaurant brand that forms part of Yum! Brands, Inc., which also includes Pizza Hut and KFC. Established in 1962 by Glen Bell, Taco Bell revolutionized the fast food industry by bringing tacos to a market dominated primarily by hot dog and hamburger stands. From its humble beginnings, the brand has expanded to a network of nearly 7,000 restaurants across the United States and over 400 locations spread across 27 countries worldwide. With ambitious plans for growth, Taco Bell is poised to introduce an additional 2,000 restaurants globally in the next decade, underscoring... Show More

Job Requirements

  • Bachelor's degree preferred
  • 10+ years restaurant management experience
  • Strong experience in quick service restaurants
  • Proven leadership skills
  • Experience managing multiple high volume units
  • Ability to develop and coach managers
  • Experience with employee relations
  • Excellent communication and interpersonal skills
  • Ability to solve problems and manage time effectively
  • Knowledge of food safety and brand standards
  • Experience with financial and operational goal achievement
  • Ability to work with cross-functional teams

Job Qualifications

  • Bachelor's degree preferred
  • Strong quick service restaurant experience balancing product quality with fast service times
  • Dynamic, energetic and positive leader
  • Proven leadership behaviors including coaching, developing teams, driving culture, and strong communication
  • 10+ years restaurant management experience with record of recruiting, talent development and performance management
  • Experience as a corporate restaurant company field operations leader
  • Experience leading multiple managers across several high volume units
  • Extensive area coach experience managing 6-8 restaurant general managers
  • Direct experience running a successful restaurant and knowledge of restaurant operations and team member roles
  • Experience leading cross-functional teams at corporate office
  • Strong communication, interpersonal and conflict resolution skills with team building capability

Job Duties

  • Recruit and equip the best operators in the world to deliver great customer experiences
  • Build a healthy and robust bench of developed and capable managers
  • Hold area coaches accountable for people, customer, sales and profit targets
  • Lead by example - be a culture champion and live by Taco Bell principles
  • Provide leadership to ensure customer satisfaction and leverage customer programs to improve execution
  • Train, coach and hold accountable area coaches and restaurant managers for executing the Taco Bell Operating System and delivering brand standards including food safety
  • Identify and act with urgency to resolve brand protection issues
  • Partner with each manager in the market to build sales over last year's achievement
  • Train and coach area coaches to improve restaurant financial results
  • Coach to deliver restaurant profit targets and meet targeted flow-thru objectives
  • Build capability to improve problem solving and planning skills through hands-on demonstrations
  • Work with management to resolve chronic repair and maintenance issues
  • Gather and analyze repair and maintenance trends and escalate to business partners

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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please contact the employer.