Director of Operations

Thornton, CO, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $95,000.00 - $144,000.00

Work Schedule

Standard Hours

Benefits

competitive salary

Quarterly bonus

Stock options

Cell Phone Allowance

Health Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Paid Time Off

Mental well-being platform access

free game play

Discounted food and retail

Exclusive event access

Job Description

Topgolf is a leading global sports and entertainment company renowned for redefining how people experience social entertainment. Combining technology and hospitality, Topgolf offers an innovative venue where individuals and groups come together to enjoy interactive golf games, great food, drinks, and unforgettable events. Their dynamic environments blend sports, entertainment, food, and technology to create a unique guest experience that appeals to a wide demographic ranging from families to corporate groups. The company's commitment to inclusion, diversity, and community building drives their culture and operations worldwide.

At Topgolf, the philosophy centers on the unlimited power of play to create fun, foste... Show More

Job Requirements

High school diploma or equivalent
Minimum 8 years of experience in hospitality entertainment or food and beverage industry
At least 5 years of recent experience as a general manager in a high-volume matrix structure
Ability to lift and move items weighing up to 50 lbs
Ability to be on feet for most of the day moving around the venue
Comfortable with bending stooping and carrying things
Capacity to maintain energy and focus in a fast-paced high-volume environment
Excellent communication skills
Strong organizational and problem-solving abilities
Positive and motivated attitude

Job Qualifications

8+ years of experience in hospitality entertainment or food and beverage industry with at least 5 recent years as a general manager in a high-volume matrix structure
Multi-unit management experience preferred but not required
High school diploma or equivalent
Strong communication skills
Excellent organizational and problem-solving skills
Positive attitude
Passion for hospitality and entertainment
Leadership experience managing teams and driving results

Job Duties

Lead venue by setting direction for service and hospitality ensuring players have an unforgettable experience
Supervise and support venue leaders guiding them in delivering top-tier service and maintaining high operational standards
Drive playmaker engagement by coaching and developing team fostering a positive and energetic environment
Work closely with team leveraging business metrics and trends to maximize performance and profitability
Build strong relationships with community leaders to elevate the Topgolf brand
Prioritize safety and cleanliness by adhering to operational standards ensuring player and playmaker satisfaction
Execute flawless operations across all venue functions

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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