Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $64,300.00 - $115,500.00
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
performance bonuses
Travel reimbursement
Job Description
Mammoth Car Wash is a customer-focused service company dedicated to providing superior car wash experiences across multiple locations. Known for its commitment to quality, customer satisfaction, and operational excellence, Mammoth Car Wash continues to lead the car wash industry by combining state-of-the-art equipment with a dedicated and well-trained team. As a company, Mammoth values diversity, strong leadership, and a passion for making every car shine, creating an environment where employees can grow and contribute to the success of the organization.
As the Director of Operations at Mammoth Car Wash, you will be entrusted with overseeing the operational success of vari... Show More
As the Director of Operations at Mammoth Car Wash, you will be entrusted with overseeing the operational success of vari... Show More
Job Requirements
- Full-time availability
- Willingness to travel between multiple locations within the assigned territory
- Flexible schedule to accommodate peak business hours and operational needs
- Proven leadership experience managing large, diverse teams
- Experience with operational checklists, compliance, and equipment maintenance
- Strong problem-solving skills for resolving customer escalations
- Ability to foster a positive, safety-conscious work environment
Job Qualifications
- Proven experience in leading operations across multiple locations in a customer-focused service environment
- Strong financial acumen with experience analyzing data and driving profitability
- Demonstrated ability to coach, train, and develop teams
- Excellent interpersonal and communication skills
- Experience in managing recruitment, employee relations, and safety initiatives
- Ability to work in a fast-paced environment and adapt to changing business needs
- Commitment to community engagement and brand representation
Job Duties
- Oversee operational success across multiple locations within a designated territory
- Lead and mentor site-level leaders and diverse teams to deliver exceptional customer service
- Monitor and analyze financial performance to implement profitability improvements
- Conduct regular facility audits to ensure compliance with company policies and local regulations
- Manage recruitment, employee relations, and safety protocols to foster a positive workplace culture
- Resolve customer service issues and handle escalations to maintain satisfaction
- Collaborate with district and site managers to troubleshoot and support operational challenges
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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