Director of Operations

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Salary
Rate:
Range $74,600.00 - $133,900.00
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development

Job Description

First Watch is a nationally recognized Daytime Dining restaurant concept renowned for its commitment to serving made-to-order breakfast, brunch, and lunch crafted from the freshest ingredients available. The restaurant chain has earned numerous accolades including being voted the #1 Best Breakfast by Newsweek's Readers' Choice Awards for 2025 and named the #1 Most Loved Workplace in America for both 2024 and 2025 by the Best Practice Institute. With over 620 locations across 32 states, First Watch is celebrated for its chef-driven menu that rotates seasonally five times a year, featuring elevated executions of classic favorites alongside innovative offerings such as... Show More

Job Requirements

  • Bachelor's degree or equivalent
  • five to seven years of progressive leadership experience in multi-unit restaurant operations
  • valid driver's license
  • ability to travel frequently within assigned market
  • strong leadership and interpersonal skills
  • excellent problem-solving abilities
  • commitment to maintaining a safe and respectful workplace environment

Job Qualifications

  • Bachelor's degree or equivalent preferably in food & beverage, business, marketing or management
  • five to seven years of progressive leadership experience in multi-unit restaurant operations
  • proven track record of achieving results and building successful teams
  • passion for outstanding service and quality
  • strong leadership and integrity with ability to build relationships and promote team success
  • extensive knowledge of industry principles, procedures and best practices
  • ability to work under pressure in a fast-paced dynamic environment
  • valid driver's license with ability to travel frequently within assigned market

Job Duties

  • Leads operational activities for multiple restaurants in accordance with company guidelines regarding management development, sales, and profitability
  • trains, coaches and develops General Managers and Operations Managers through performance feedback and evaluations
  • follows up on training of managers-in-training and hourly employees working closely with the Training General Manager
  • ensures development of Operations Managers within compliance with management development programs
  • executes manpower planning and recruitment for restaurant level management and training
  • maintains a safe and harassment-free workplace in all restaurants
  • takes responsible action to solve problems including staff performance and personality conflicts
  • develops and meets or exceeds area budget including capital investments and general administrative expenses
  • promotes First Watch outside the restaurant

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.