Director of Operations

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $80,000.00 - $120,000.00
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Work Schedule

Standard Hours
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Benefits

Industry leader recognition
growth opportunities
supportive team culture
Impactful role
Professional development support

Job Description

AquaSafe is a renowned company specializing in aquatic safety and pool management services. With a strong reputation for dependable, high-quality service, AquaSafe has established itself as an industry leader dedicated to creating the safest and highest-quality pool environments. The company's mission focuses on driving business growth while maintaining exceptional client satisfaction, and it is widely recognized for its commitment to service excellence and operational integrity. AquaSafe's approach combines a passion for aquatic safety with innovative management practices that enhance both customer experience and operational efficiency. Their clientele trusts them for maintaining safe, well-managed aquatic facilities that meet rigorous health and... Show More

Job Requirements

  • Minimum of 3 years of proven experience and success in higher-level management within a mid-size company
  • Direct experience managing at least three layers of staff such as Division Managers, Supervisors, Pool Managers, and Facility Staff
  • Strong experience in both sales and operations management
  • Demonstrated ability to develop and execute strategic plans while maintaining operational excellence
  • Experience managing multi-location operations is preferred
  • Strong financial skills
  • Excellent problem-solving and decision-making abilities
  • Effective leadership and communication skills

Job Qualifications

  • Minimum of 3 years of proven experience and success in higher-level management within a mid-size company
  • Direct experience managing at least three layers of staff such as Division Managers, Supervisors, Pool Managers, and Facility Staff
  • Strong experience in sales and operations management
  • Demonstrated ability to develop and execute strategic plans
  • Strong financial, problem-solving, and decision-making skills
  • Experience managing multi-location operations preferred
  • Natural leadership ability and authoritative presence

Job Duties

  • Enforce and uphold strict safety protocols across all operations
  • Ensure compliance with AquaSafe policies and health authority standards
  • Oversee staff training on pool safety, chemical handling, and risk management
  • Develop and implement strategic business plans to maximize profitability
  • Optimize budgets to maintain efficiency and cost-effectiveness
  • Determine staffing needs and collaborate with HR for recruitment and training
  • Lead, mentor, and hold accountable Division Managers and Service Managers
  • Build and maintain strong client relationships to drive customer satisfaction and retention
  • Monitor market trends and identify new business opportunities
  • Coach, evaluate, and develop staff to maximize performance and engagement
  • Represent AquaSafe with professionalism, authority, and enthusiasm
  • Develop initiatives to enhance brand reputation and community engagement
  • Foster a culture of teamwork, accountability, and continuous improvement

Job Qualifications

Experience

Expert Level (7+ years)

Job Location