First Watch Restaurants

Director of Operations

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $62,500.00 - $112,100.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Paid holidays

Job Description

First Watch is the leading Daytime Dining concept in the United States, specializing in made-to-order breakfast, brunch, and lunch dishes crafted with the freshest ingredients available. Established with a distinct "Follow the Sun" culinary philosophy, First Watch offers a chef-driven menu that rotates five times a year to showcase the highest-quality seasonal flavors. This includes elevated versions of classic favorites alongside innovative options such as fresh juices like the Kale Tonic, and beloved dishes including the Lemon Ricotta Pancakes, Quinoa Power Bowl, and their signature Million Dollar Bacon. With over 600 restaurants across 32 states, First Watch has earned numerous... Show More

Job Requirements

  • Bachelor's degree or equivalent
  • Five to seven years of progressive leadership experience in multi unit restaurant industry operations
  • Valid driver's license
  • Ability to travel frequently within assigned market
  • Strong leadership and interpersonal skills
  • Excellent communication and organizational abilities
  • Commitment to upholding company culture and values

Job Qualifications

  • Bachelor's degree or equivalent - concentration in food & beverage, business, marketing or management is preferred
  • Five to seven years of progressive leadership experience in multi unit restaurant industry operations
  • Proven track record of achieving results and building & maintaining successful teams
  • Passion for providing excellent service and quality
  • Ability to partner and build relationships while demonstrating leadership and integrity and promoting team success
  • Extensive knowledge of the principles, procedures, and best practices in the industry
  • Ability to work well under pressure in a fast paced, dynamic environment
  • Valid driver's license and ability to travel frequently within assigned market

Job Duties

  • Leads operational activities for a group of First Watch Restaurants by performing the following in accordance with Company guidelines regarding management development, sales, and profitability, planning and customer and employee relations
  • Trains, coaches and develops General Managers and Operations Managers, through timely performance and observation feedback and evaluations
  • Follows up on training of MITs/CAFEs and hourly employees
  • Works closely with the Training General Manager to monitor progress
  • Ensures development of Operations Managers within compliance of the FW management development programs
  • Through effective manpower planning executes the continuous development of the management team and ensures timely and cost effective recruitment of restaurant level management and their training within First Watch
  • Ensures the maintenance of a safe and harassment free workplace in all restaurants
  • Takes quick and responsible action in solving problems and able to uses reason when dealing with individual or staff performance based issues to include personality conflicts
  • Develops for prior approval and then meets or exceeds the area's budget, including capital investments, General and Administrative expenses
  • Promotes First Watch outside the restaurant

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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please contact the employer.