First Watch Restaurants, Inc. logo

Director of Operations

Miami, FL, USA|Travel, Onsite

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Salary
Rate:
Range $72,200.00 - $129,600.00
clock

Work Schedule

Standard Hours
Flexible
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
performance bonuses
Career development opportunities

Job Description

First Watch is a premier daytime dining restaurant chain known for its commitment to serving made-to-order breakfast, brunch, and lunch options crafted with the freshest ingredients available. Founded on a unique "Follow the Sun" culinary philosophy, First Watch continually refreshes its chef-driven menu five times annually to showcase high-quality flavors at their peak. This approach delivers elevated and innovative renditions of classic favorites alongside health-conscious offerings like the Kale Tonic fresh juice, Quinoa Power Bowl, and signature Million Dollar Bacon. Beyond exceptional food, First Watch is recognized for its community engagement, proudly donating a portion from every kid's meal to... Show More

Job Requirements

  • Bachelor's degree or equivalent
  • five to seven years of progressive leadership experience in multi-unit restaurant operations
  • valid driver's license
  • ability to travel frequently within assigned market
  • strong communication and leadership skills
  • commitment to maintaining safe and harassment-free workplace
  • ability to solve performance-based staff issues
  • ability to work under pressure in a fast paced environment

Job Qualifications

  • Bachelor's degree or equivalent, preferably in food and beverage, business, marketing or management
  • five to seven years of progressive leadership experience in multi unit restaurant industry operations
  • proven track record of achieving results and building and maintaining successful teams
  • passion for providing excellent service and quality
  • ability to partner and build relationships while demonstrating leadership and integrity and promoting team success
  • extensive knowledge of the principles, procedures and best practices in the industry
  • ability to work well under pressure in a fast paced, dynamic environment
  • valid driver's license and ability to travel frequently within assigned market

Job Duties

  • Leads operational activities for a group of First Watch Restaurants by performing in accordance with company guidelines regarding management development, sales, and profitability, planning and customer and employee relations
  • trains, coaches and develops General Managers and Operations Managers through timely performance and observation feedback and evaluations
  • follows up on training of Managers in Training (MITs), Culinary Apprentices in Food Excellence (CAFEs) and hourly employees, working closely with the Training General Manager to monitor progress
  • ensures development of Operations Managers within compliance of the First Watch management development programs
  • executes manpower planning to continually develop the management team and ensure timely and cost effective recruitment of restaurant management
  • ensures the maintenance of a safe and harassment free workplace in all restaurants
  • takes quick and responsible action in solving problems and uses reason when dealing with individual or staff performance based issues including personality conflicts
  • develops for prior approval and meets or exceeds the area budget including capital investments and general and administrative expenses
  • promotes First Watch outside the restaurant

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.