Director of Operations

New Orleans, LA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $63,700.00 - $114,400.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

performance bonuses

Employee Discounts

Career development opportunities

Job Description

AHA Hut is a dynamic and rapidly growing Quick Service Restaurant (QSR) brand dedicated to delivering exceptional dining experiences across its numerous locations. Renowned for its commitment to quality, customer satisfaction, and operational excellence, AHA Hut prides itself on maintaining the highest standards in the food service industry. This company focuses on innovating restaurant operations through strong leadership and effective management strategies, ensuring that each store performs optimally in terms of sales, profitability, and customer experience.

The Director of Operations at AHA Hut plays a critical leadership role within the organization, overseeing the operations of multiple restaurants by managin... Show More

Job Requirements

Proven experience managing multiple above store leaders
Good communication skills and strong interpersonal and conflict resolution skills
Proficient business math and accounting skills
Can make strong analytical decisions
Proficient computer literacy
College or university degree preferred
Three to five years of successful high sales volume
Operational management experience in the Quick Service Restaurant industry
Demonstrated track record of workplace achievement in selection, coaching, and development of managerial employees
Proven ability to drive customer satisfaction, financial performance, and employee satisfaction
Operates with integrity and confidentiality
Must be able to analyze a general ledger document
Must be able to put together weekly rack and stack based upon prior week’s profitability data
Must be able to analyze P&L profitability and create reports for field highlighting period end results
Must able to analyze sales and transaction trends to develop local store marketing strategies
Must be able to implement AHA Hut’s overall vision consistently
Must be able to create bonus programs to motivate team members
Must be able to create and implement a successful delivery driver program
Must be able to use Excel
Must have 10 years experience at multi-unit level

Job Qualifications

Proven experience managing multiple above store leaders
Strong communication and interpersonal skills
Proficient in business math and accounting
Analytical decision-making ability
Proficient computer skills including Excel
College or university degree preferred
Three to five years of successful high sales volume management experience
Operational management experience in the Quick Service Restaurant industry
Demonstrated success in coaching and developing managerial employees
Ability to drive customer satisfaction and financial performance
Experience analyzing P&L statements and sales trends
Ability to implement brand vision and create incentive programs
Strong organizational, problem-solving, and leadership skills

Job Duties

Mentor above store leaders to ensure customer satisfaction
Ensure leaders work schedules that prioritize peak business hours
Monitor and train on order forecasting and billing processes
Deliver restaurant controllable profit and meet EBITDA targets
Analyze reports to identify growth opportunities
Maintain compliance with food safety and health regulations
Develop and implement action plans to address operational challenges
Manage hiring, training, and promotion of restaurant staff
Conduct regular visits and provide feedback to store leaders
Oversee inventory, labor management, and financial reporting
Drive sales growth and operational excellence across all units

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: