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Spire Hospitality

Director of Operations

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $100,000.00 - $130,000.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Paid holidays

Job Description

The Los Angeles Marriott Burbank Airport Hotel is a premier hospitality establishment conveniently located near the Hollywood Burbank Airport, making it an ideal destination for travelers and business professionals alike. Situated close to renowned attractions such as Universal Studios Hollywood, the North Hollywood Arts District, and Burbank Town Center, this hotel combines accessibility with vibrant local culture. Renowned for its excellent food and beverage outlets, the hotel also provides extensive facilities for hosting meetings and events, featuring an impressive 46,000 square feet of event space that caters to a range of corporate and social gatherings. As part of a globally... Show More

Job Requirements

  • Must maintain neat, clean and well-groomed appearance as per standards
  • Ability to communicate effectively in English, both verbally and in writing
  • Ability to exercise considerable managerial skill and make decisions under pressure
  • Experience in budgeting, forecasting and analyzing hotel operational data
  • Flexibility to work varying schedules including nights, weekends and holidays
  • Ability to supervise multiple departments indirectly
  • Must comply with health and safety regulations and wear required personal protective equipment
  • Regular attendance is essential

Job Qualifications

  • Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge of skills and abilities
  • Minimum of four years hotel management experience at department head level or above
  • Additional language ability preferred

Job Duties

  • Implements and manages hotel's daily quality processes including goal communication and service recovery
  • Communicates effectively both verbally and in writing to provide clear direction to staff
  • Supervises and reviews cost and inventory for the Rooms Division
  • Fields guest complaints and resolves conflicts with professionalism
  • Oversees budgeting, forecasting, training, motivation and staffing of Front Office, Housekeeping, Laundry and Guest Service departments
  • Prepares forecast expenses and actual results for Rooms Division revenue and expenses
  • Maintains open channels of positive communications and monitors employee relations

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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