Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $80,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
performance-based bonus
Unlimited vacation
Paid sick leave
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Complimentary game tickets
parking
Job Description
USL Spokane is a dynamic and community-focused sports organization that oversees prominent soccer franchises including Spokane Zephyr FC and Spokane Velocity FC. Rooted in a culture that values diverse perspectives, experiences, and representation, USL Spokane emphasizes sustainability in its business decisions and fosters an environment driven by collaboration, creativity, and cooperation. The organization is committed to prioritizing its community, fans, and athletes, building a sustainable and thriving sports ecosystem in the Spokane region. It prides itself on a culture of inclusivity, entrepreneurial spirit, and a proactive commitment to solving complex challenges while maintaining an impact-conscious footprint on the environment and... Show More
Job Requirements
- Bachelor’s degree in marketing, business, retail management, or related field preferred
- 3+ years experience in retail operations preferably in a sports or entertainment environment
- Ability to pass comprehensive background check including a motor vehicle report
- Ability to pass SafeSport training
- Possess and maintain a current and valid driver’s license and maintain legally required insurance
- Experience with Shopify
- Personnel management experience
- Strong background in product design and management
- Retail operations experience
- Proven ability to build respectful working relationships and effectively communicate with employees, management, vendors, contractors, and community partners
- Ability to work collaboratively with cross functional team
- High degree of personal initiative
- Proven track record of personal and team achievements
- Creative thinker with experience generating creative solutions
- Must be able to manage multiple tasks and priorities and adapt to changing situations
- Demonstrates superior customer service skills
Job Qualifications
- Bachelor’s degree in marketing, business, retail management, or related field (preferred)
- 3+ years of experience in retail operations, preferably in a sports or entertainment environment
- Proven ability to build respectful working relationships and effectively communicate with employees, management, vendors, contractors, and community partners
- Ability to work collaboratively with cross functional team
- High degree of personal initiative
- Proven track record of personal and team achievements
- Creative thinker with experience generating creative solutions
- Must be able to manage multiple tasks and priorities and easily adapt to changing situations
- Demonstrates superior customer service skills by ensuring each interaction leaves the individual feeling heard, appreciated, understood, and valued
Job Duties
- Oversee the design, sourcing, and sales of all club merchandise across retail and online outlets
- Lead the merchandise design process using data insights such as sales metrics, customer feedback, and relevant industry and community trends
- Forecast product demand accurately and manage purchasing decisions, including seasonal inventory planning
- Manage the online store and point-of-sale (POS) systems
- identify and implement user experience improvements and troubleshoot issues
- Receive, track, distribute, and account for inventory at all retail locations using the POS system and conduct regular physical inventory counts
- Develop and present budgets, income statements, balance sheets, and capital expenditure proposals
- Manage all game day retail operations, including scheduling, staffing, and inventory oversight
- Hire, train, and supervise hourly Team Store Associates
- Deliver exceptional customer service by working select shifts in both the team store and stadium store to promote and sell merchandise
- Collaborate with the marketing team to grow the customer base, promote products and sales, and drive traffic to retail outlets
- Maintain flexibility to work extended hours, including nights, weekends, holidays, and occasional travel as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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