Director of Meetings and Special Event Planning
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $111,000.00 - $148,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
bonus eligibility
Career development opportunities
Job Description
The Ritz-Carlton San Francisco is a distinguished luxury hotel located at 600 Stockton Street in the heart of San Francisco, California. As part of the world-renowned Ritz-Carlton portfolio under Marriott International, this hotel offers exceptional, personalized service and elegant accommodations to its guests. Known for its timeless sophistication and dedication to excellence, the Ritz-Carlton San Francisco sets the standard for luxury hospitality in the region. The hotel is committed to creating memorable experiences by embodying the brand's Gold Standards — a set of values that guides every aspect of the guest journey, emphasizing graciousness, thoughtfulness, and impeccable service. The Ritz-Carlton... Show More
Job Requirements
- High school diploma or GED
- Four years relevant experience in event management, food and beverage, sales and marketing, or related field
- OR Two-year degree in Hotel and Restaurant Management, Hospitality, Business Administration or related
- Two years relevant experience in event management, food and beverage, sales and marketing, or related
- Strong leadership abilities
- Excellent communication skills
- Budget management experience
- Vendor management skills
- Ability to work on-site full time at The Ritz-Carlton San Francisco
- Eligibility to work in the United States
Job Qualifications
- High school diploma or GED and four years experience in event management, food and beverage, sales and marketing, or related
- OR Two-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related and two years experience in event management, food and beverage, sales and marketing, or related
- Demonstrated leadership experience
- Strong communication and organizational skills
- Proven ability to manage budgets and increase revenues
- Experience with vendor relationship management
- Knowledge of brand standards in luxury hospitality
- Ability to lead and develop teams
- Proficiency in event planning and execution
Job Duties
- Research and analyze new products, pricing and services of competition
- Review scheduled events and trouble shoot potential challenges or conflicts with direct reports
- Ensure property is apprised of all groups impacting operations
- Maintain meeting spaces and heart of the house areas clean and maintained
- Maintain furniture, equipment, and inventory according to corporate guidelines
- Lead execution of brand service initiatives in event management
- Develop and execute event management strategy aligned with company business strategy
- Conduct daily banquet floor walk-throughs for client satisfaction and quality assurance
- Hold event management team accountable for desired service behaviors
- Communicate clear, consistent departmental goals to produce results
- Ensure implementation of brand and regional business initiatives with necessary follow-up
- Encourage calculated risk-taking to generate incremental revenue
- Develop vendor relationships with pricing and service agreements
- Create and achieve annual banquet budget
- Support execution of annual Meetings & Special Events Marketing Plan and post-contractual upselling
- Create atmosphere meeting or exceeding guest expectations
- Consult with customers to determine event objectives and requirements
- Ensure compliance with OSHA, health and safety regulations working with Human Resources
- Review event operations annually and make adjustments
- Assess staffing levels to meet guest service and operational needs
- Communicate and execute emergency procedures
- Maintain ongoing communication in all event operations areas
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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