Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $75,000.00 - $100,000.00
Work Schedule
Weekend Shifts
Benefits
Health care benefits
Cell phone reimbursement
Paid Time Off
Job Description
Hampton Golf, Inc. is a well-established company dedicated to providing outstanding hospitality and recreational experiences within premier communities. Currently, it is spearheading an impressive redevelopment project at Treasure Cay, located in Abaco, Bahamas. Treasure Cay is being transformed into an upscale community featuring a blend of single-family homes, condominiums, and villas, alongside a premium 18-hole championship golf course with practice facilities. This vibrant community also includes a beach club featuring the restoration of the iconic Coco Beach Bar and Grill, a 175-slip marina, a retail marina village that will restore the famous Tipsy Seagull, as well as a racquet club... Show More
Job Requirements
- Bachelor's degree in hospitality management, recreation, marketing, event planning, or a related field (or equivalent experience)
- 3 to 5 years of experience in lifestyle programming, membership sales & services, or event management preferably in a club, HOA, or resort-style community setting
- CRM system experience
- Prior leadership or supervisory experience in a customer-focused environment
- Weekend availability
- Ability to perform moderate physical work including lifting up to 20 lbs
- Good organizational and verbal communication skills
- Ability to use logical and rational thinking to resolve issues
Job Qualifications
- Bachelor's degree in hospitality management, recreation, marketing, event planning, or a related field (or equivalent experience), required
- Licensed Community Manager Association (LCAM), preferred
- 3 to 5 years of experience in lifestyle programming, membership sales & services, or event management preferably in a club, HOA, or resort-style community setting
- CRM system experience required
- Prior leadership or supervisory experience in a customer-focused environment
Job Duties
- Work with existing residents to assist in the establishment of strong community relations
- Provide the prospective members, current membership and their guests with friendly, diplomatic, professional and knowledgeable service in the above-mentioned area
- Plans and coordinates marketing and membership relations programs to promote the Club's services and facilities
- Maintains a database of prospective members in Hampton Golf's CRM application with full insight into the status of all prospects, including pending, closed won and closed lost leads
- Maintain prospect follow-up times as directed and deemed appropriate for quantity of leads
- Actively seek out new business clientele and member prospects and generate leads that develop into sales
- Present prospective members the facility, generate a strong prospect base and pursue potential membership opportunities for future enrollment into the Club
- Solicit and acquire new Members while maintaining the integrity of the existing Member base to meet or exceed figures reflected in the annual budget
- Complete processing of Member applications, profiles and membership accounts/cards and update the roster and database
- Update personnel on new Members, resignations and special needs and interact with departments to enhance the Membership experience
- Member retention in the Club is important and working to this end is critical
- Coordinate Member correspondence with the assistance from the Hampton Golf Marketing department that will help keep everyone informed
- Help to integrate new Members into the Club
- Responsible for coordinating and working closely with the General Manager, Food & Beverage Director, Executive Chef, Director of Golf, and other Company Personnel on all Member & Lifestyle events
- Be knowledgeable of the club's membership services, schedule of fees and charges, the billing process, guest policies and rules and regulations
- Plan, coordinate and implement resident programs, classes, instructors and special community-wide events
- In planning, solicits input and involvement from residents to further stimulate participation
- Assist residents, clubs, chartered clubs and community organizations in the scheduling of facilities, to include programs and room requirements, coordination with other departments, and arrangements for the collection fees as applicable
- Coordinate the development and publication of the community newsletter and other lifestyle publications assigned
- Operate within the guidelines, policies, standards and constraints established by Hampton Golf
- Purchase and maintain supplies within budgetary constraints
- Protect the assets of the Club
- Performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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