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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $150,000.00 - $175,000.00
Work Schedule
Standard Hours
Benefits
Dental Insurance
employee discount
Health Insurance
Vision Insurance
short-term disability
long-term disability
Group life
Sick Time
Vacation Time
Paid Time Off
Job Description
Sally's Apizza is a renowned pizzeria famous for its New Haven Style Apizza since 1938. With a long-standing tradition of crafting authentic pizza, Sally's has built a loyal clientele drawn from around the world, captivated by its distinctive tomato sauce, chewy yet crispy crust, and iconic oven-kissed char. The company expands its reach through new locations and a growing corporate team nationwide, committed to sharing exceptional pizza and the passion behind it. Sally's operates with an emphasis on quality, tradition, and operational excellence.\n\nThe Director of Learning and Development at Sally's Apizza holds a crucial role responsible for leading training and... Show More
Job Requirements
- Bachelor’s degree in Hospitality Management Human Resources Organizational Development or a related field
- Minimum 7-10 years of progressive training leadership experience preferably within a multi-unit hospitality environment
- Proven track record in developing and executing large-scale training programs and managing distributed training teams
- Strong project management communication and presentation skills
- Hands-on experience with Learning Management Systems administration and training analytics
- Highly organized with the ability to manage multiple projects and priorities in a fast-paced service-driven environment
- Travel required to all properties within the expanding portfolio
Job Qualifications
- Bachelor’s degree in Hospitality Management Human Resources Organizational Development or a related field
- Master’s degree preferred
- Minimum 7-10 years of progressive training leadership experience preferably within a multi-unit hospitality environment
- Proven track record in developing and executing large-scale training programs and managing distributed training teams
- Strong project management communication and presentation skills
- Hands-on experience with Learning Management Systems administration and training analytics
- Highly organized with the ability to manage multiple projects and priorities in a fast-paced service-driven environment
Job Duties
- Directly oversee a team of multi-unit Training Managers and hourly trainers providing clear direction development opportunities and performance management
- Foster a culture of continuous learning guest-centric service and operational excellence throughout the organization
- Collaborate with senior leadership to align training initiatives with business goals and operational priorities
- Review refine and enhance existing training programs for all departments including onboarding service standards operational procedures leadership development and compliance
- Design and implement new training modules and initiatives in response to operational needs guest feedback and business objectives
- Serve as the primary administrator and strategic lead for the company’s Learning Management System overseeing implementation maintenance and optimization
- Develop and manage training KPIs and reporting dashboards to evaluate program effectiveness and operational impact
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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