Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $115,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Bonuses
Professional development opportunities
Retirement Plan
Employee assistance program
Wellness Program
Job Description
Rosewood Calistoga is part of the esteemed Rosewood Hotel Group, a renowned luxury hospitality company committed to creating extraordinary experiences that reflect the unique character and culture of each destination. With a deep dedication to cultivating positive impact and honoring the soul of every place they operate in, Rosewood Hotel Group positions itself as a pioneering collective in the luxury hotel industry. The group embraces a philosophy of inclusion, diversity, and meaningful community engagement, fostering a work environment where associates are encouraged to be themselves and contribute authentically to the company’s vision. Rosewood Calistoga, situated in the picturesque wine country... Show More
Job Requirements
- Bachelor's degree in Computer Science, Information Technology or equivalent experience
- Proven experience leading IT operations in hospitality or luxury hotel environments
- Strong knowledge of property management systems, booking engines, and hotel technology infrastructure
- Expertise in network management, cybersecurity, and data protection
- Experience managing IT budgets and vendor relationships
- Excellent strategic thinking and decision-making abilities
- Experience supporting pre-opening of a luxury hotel
- Strong communication skills and ability to build relationships with technical and non-technical stakeholders
- Experience with cloud technologies, disaster recovery, and business continuity planning
- Demonstrated leadership capabilities including initiative, strategic thinking, and people management
- Up-to-date knowledge of emerging technologies and industry trends
- Guest-centric approach and understanding of technology's impact on guest experiences
Job Qualifications
- Bachelor's degree in Computer Science, Information Technology or related field
- Proven experience leading IT operations in hospitality or luxury hotel environments
- Strong knowledge of property management systems, booking engines, and hotel technology infrastructure
- Expertise in network management, cybersecurity, and data protection
- Experience managing IT budgets and vendor relationships
- Excellent strategic thinking and decision-making skills
- Experience contributing to successful pre-opening of luxury hotels
- Strong communication and relationship-building skills with technical and non-technical stakeholders
- Proficiency with cloud technologies, disaster recovery and business continuity planning
- Demonstrated leadership skills including initiative, strategic thinking, and people management
- Knowledge of emerging technologies and industry trends
- Guest-centric mindset and understanding of technology's role in enhancing guest experiences
Job Duties
- Lead IT strategy and execution aligned with hotel business goals and corporate technology roadmap
- Oversee all hotel technology infrastructure including systems, networks, servers, and data management
- Ensure cybersecurity protocols and data protection standards are maintained and regularly audited
- Manage IT budget, capital expenditure, and vendor contracts to optimize cost-effectiveness
- Drive digital transformation initiatives that enhance guest experiences and operational efficiency
- Support property management systems, revenue management systems, and all operational software
- Provide IT support and technical guidance to all departments and end-users
- Support pre-opening strategy and execution, overseeing all activities within the IT division
- Implement and maintain backup and disaster recovery procedures to ensure business continuity
- Monitor system performance, identify risks, and implement proactive solutions
- Collaborate with corporate IT teams to ensure alignment with group technology standards
- Lead IT team through recruitment, training, and professional development
- Conduct regular technology assessments and recommend upgrades or enhancements
- Ensure compliance with data privacy regulations and industry technology standards
- Participate in technology planning for hotel renovations and new initiatives
- Foster a culture of continuous improvement and innovation in technology solutions
- Maintain effective communication with stakeholders on IT projects and system status
- Model Rosewood's culture, vision, and values in all interactions and leadership practices
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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