Hilton

Director of Housekeeping (TEMPORARY ASSIGNMENT) - The Roosevelt New Orleans, A Waldorf Astoria Hotel

Job Overview

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Employment Type

Temporary
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Career Development

Job Description

The Roosevelt New Orleans, an iconic Waldorf Astoria property, is a luxury hotel that combines Southern hospitality with world-class service and historic surroundings. Situated as the centerpiece of New Orleans, this prestigious hotel offers convenient access to the vibrant French Quarter and popular city attractions such as Jackson Square, Bourbon Street, and the Arts & Warehouse District. The Roosevelt New Orleans features 504 exquisite rooms, over 60,000 square feet of meeting space, and five varied food and beverage outlets, including two restaurants, a café, a seasonal rooftop bar, and in-room dining options. This historic landmark hotel prides itself on a... Show More

Job Requirements

  • High school graduate or equivalent
  • Previous management experience required
  • At least three years management experience in hotel/housekeeping preferred
  • Knowledge of basic sanitation requirements and chemical applications
  • Basic mathematical skills to prepare financial calculations
  • Ability to supervise and lead teams
  • Ability to communicate effectively with team members and other departments
  • Ability to accurately input information using computer systems
  • Ability to coordinate with other departments
  • Ability to work varying schedules due to hospitality industry needs

Job Qualifications

  • High school graduate or equivalent
  • 4-year college degree preferred
  • At least three years management experience in hotel/housekeeping preferred
  • Previous management experience required
  • Hilton experience preferred (knowledge of OnQ, HotSos)
  • Luxury hotel experience strongly preferred
  • Knowledge of basic sanitation requirements and chemical applications
  • Basic mathematical skills for financial reporting
  • Strong supervisory and leadership skills
  • Effective communication and team coordination abilities
  • Computer proficiency with moderately complex systems

Job Duties

  • Ensure and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards
  • Lead, direct and administer all Housekeeping operations including systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting facilitation
  • Monitor and develop team member performance including supervision, professional development, scheduling, counseling, evaluations and recognition
  • Recruit, interview and train team members
  • Ensure proper usage of chemicals and cleaning supplies by monitoring usage, training staff, and ensuring proper labeling in compliance with regulations
  • Participate in coordination of rehabilitation and capital improvement projects with Property Operations and other departments
  • Communicate effectively both verbally and in writing to provide clear direction to team members

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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