Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $80,000.00 - $85,000.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
competitive base salary
Paid vacation
Paid sick leave
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Pet insurance
401k
Costco Membership
Bereavement leave
Education Assistance
Employee rates
Monthly Cell Phone Stipend
Executive Bonus Program
Lead Share Program
associate recognition programs
Associate Referral Bonus Program
Job Description
Springboard Hospitality is a premier third-party hotel management company with over 30 years of experience in transforming lifestyle hotels across a diverse portfolio that stretches from the islands of Hawaii to the tip of Florida. The company combines a team of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers, and community leaders committed to driving authentic guest experiences, promoting genuine human connection, and delivering exceptional results in hospitality management. Springboard Hospitality fosters an intentional culture centered on nurturing, training, and empowering hospitality leaders through career development opportunities, work-life balance, and hands-on learning in a thriving environment. Their commitment is reflected... Show More
Job Requirements
- Two-year college degree or equivalent preferred
- Two or more years in a related hospitality position
- Advanced computer skills including Microsoft Office and Outlook
- Knowledge of housekeeping, hotel policies, loss prevention and safety standards
- Ability to supervise and manage staff effectively
- Strong communication, interpersonal, and organizational skills
- Ability to handle financial information and perform basic arithmetic
- High typing speed and data entry skills
- Ability to work under minimal supervision
- Must be service oriented and able to communicate well
- Must be able to follow directions with attention to detail
- Must be energetic, outgoing and team oriented
- Ability to maintain confidentiality
- Willingness to travel as needed
- Ability to work flexible hours including weekends and holidays
Job Qualifications
- Two-year college degree or equivalent preferred
- Two or more full years of employment in a related position
- Advanced knowledge of computer software including Microsoft Office and Outlook
- Proficient in web analytics tools preferred
- Thorough knowledge of housekeeping field
- Knowledge of hotel policies and procedures
- Strong supervision and management skills
- Ability to compile facts and figures
- Excellent communication skills
- Ability to work with basic financial information and perform arithmetic
- Typing speed of at least 45 wpm
- Proficient in Microsoft Office and Opera preferred
- Ability to maintain confidentiality and discretion
- Energetic and outgoing personality
- Excellent interpersonal and organizational skills
- Strong attention to detail, speed and accuracy
- Team player capable of working under minimal supervision
- Service oriented with excellent customer service and sales skills
- Ability to communicate effectively with guests, management and coworkers
- Ability to read, write and understand English
Job Duties
- Supervise housekeeping employees to attract, retain and motivate them while providing a safe work environment
- Interview, schedule, train, develop, empower and coach staff
- Recommend and conduct performance and salary reviews and recommend discipline and termination as appropriate
- Supervise and inspect daily cleaning of guest rooms, public areas and back of the house
- Ensure compliance with accident/loss prevention programs, LSOPs, SOPs and health/sanitation standards
- Monitor and report on payroll and supply expenses to control costs
- Respond to guest requests, concerns and problems to ensure satisfaction
- Refer and follow up on maintenance issues with Engineering to protect assets and maintain safe environment
- Log items into Lost and Found and answer inquiries
- Implement emergency training and procedures to protect guests, staff and assets
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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