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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $117,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Life insurance
Company stock purchase program
Team Member Travel Program
Flexible Paid Time Off
team member recognition
Learning and advancement opportunities
Job Description
Hilton Grand Vacations (HGV) is a prominent leader in the vacation ownership industry, renowned for its dedication to innovation, quality, and continued growth. Operating a collection of premier resorts around the world, HGV is committed to delivering exceptional vacation experiences to its Owners, Members, and Guests. With a focus on fostering a culture that values work-life balance and family-friendly policies, HGV has been recognized by Newsweek as one of "America's Greatest Workplaces for Parents & Families." The company prides itself on the loyalty of its clientele and the remarkable efforts of its dedicated Team Members who work across resorts, call... Show More
Job Requirements
- High school diploma or equivalent
- 5+ years of related experience ideally in large-scale housekeeping environments
- 4+ years of managerial experience preferably in hospitality or similar setting
- Proven leadership skills and ability to support and guide teams effectively
- Strong organizational skills with ability to manage multiple priorities
- Proven problem solving and decision-making abilities
- Clear and professional communication skills
- Ability to collaborate well with other departments
- Experience working in structured, policy driven environment
- Proficient in MS Office and related applications
Job Qualifications
- High school diploma or equivalent
- 5+ years of related experience in large-scale housekeeping environments
- 4+ years of managerial experience preferably in hospitality or similar setting
- Proven leadership skills and ability to support and guide teams effectively
- Strong organizational skills to manage multiple priorities
- Proven problem solving and decision-making abilities
- Clear and professional communication skills
- Ability to collaborate well with other departments
- Experience working in structured, policy driven environment
- Proficient in MS Office and related applications
- Bachelor’s degree or college diploma
- 7+ years of related experience
- 6+ years of managerial or director-level experience
- Prior experience working in timeshare ownership environment
- Previous experience in luxury resort setting
- Familiarity with budgeting and operational reporting
- CPR/First Aid certification
- Bilingual in Japanese and English (read, speak, write)
Job Duties
- Directs daily housekeeping operations with a focus on consistent cleanliness, unit readiness, and adherence to resort standards
- Conducts regular inspections of rooms and public spaces, addressing deficiencies promptly
- Coordinates closely with Front Office and Engineering to maintain accurate room status and timely service delivery
- Oversees inventory, supplies, uniforms, and laundry operations to ensure appropriate stock levels and operational efficiency
- Supports team member development through training, onboarding, coaching, and performance management
- Maintains vendor relationships and ensures third-party services meet property standards
- Manages departmental budgets and resources used to support operational needs
- Performs other duties as required
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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