Hilton

Director of Housekeeping - Franchise

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $90,000.00
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Work Schedule

Standard Hours
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Benefits

Early pay or earned wage access
Medical
Dental
Vision
pet discount program
Identity Theft Protection
pre-paid legal support
flexible spending accounts
Matched 401K
Life insurance
Critical accident or illness insurance
short-term disability
long-term disability
Paid Time Off
wellness programs
hotel discounts

Job Description

Hotel Fera, A DoubleTree by Hilton Hotel in Anaheim/Orange, is a distinguished part of the renowned Hilton brand, known worldwide for its superior hospitality services and guest-centered approach. This establishment prides itself on providing exceptional guest experiences through its commitment to quality, comfort, and professionalism. As a DoubleTree by Hilton property, Hotel Fera embodies the brand's promise of warm welcomes and a comfortable, inviting atmosphere, making it a preferred destination for both business and leisure travelers. The hotel features a range of amenities and services designed to ensure a pleasant stay, including well-appointed guest rooms, meeting and event spaces, dining... Show More

Job Requirements

  • High school diploma or its equivalent
  • 4 years experience in hotel housekeeping management or related professional area preferred
  • confident utilizing MS Outlook, Word, and Excel
  • previous experience with hotel PMS systems a plus
  • OSHA certification or equivalent knowledge of OSHA regulations
  • ability to grasp, lift, carry, or move materials weighing up to 100lbs
  • ability to work much of the shift standing, moving throughout building, bending, stooping, and reaching

Job Qualifications

  • High school diploma or equivalent
  • 4 years experience in hotel housekeeping management or related professional area preferred
  • confident utilizing MS Outlook, Word, and Excel
  • previous experience with hotel PMS systems a plus
  • OSHA certification or equivalent knowledge of OSHA regulations

Job Duties

  • Deliver best-in-class service to guests and team members with engagement and thoughtfulness
  • promptly address guest concerns and requests to ensure satisfaction
  • assist with reviewing and sharing guest comments and scorecard results with team members to celebrate achievements
  • lead and manage all housekeeping operations including conducting meetings and assigning cleaning tasks
  • implement inspections for rooms and public areas
  • ensure compliance with company policies and service standards
  • support the training of new team members and foster collaborative relationships within the housekeeping department
  • oversee inventories of amenities, chemicals, and supplies ensuring timely reordering

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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