Director of Housekeeping / Executive Housekeeper

Reno, NV, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Temporary

Hourly

Internship

Consulting

Compensation

Type:

Salary

Rate:

Range $61,427.09 - $72,495.05

Benefits

competitive salary

Health Insurance

Paid Time Off

Retirement Plan

Employee training and development

Flexible work schedules

employee recognition programs

Job Description

Our esteemed hospitality establishment is committed to providing exceptional service and maintaining the highest standards of cleanliness. As a prominent player in the hotel industry, we pride ourselves on ensuring guests enjoy a comfortable and safe environment during their stay. Our hotel features a dedicated team focused on delivering top-tier guest experiences through impeccable housekeeping, maintenance, and customer care. We emphasize a professional and supportive work atmosphere where every team member's contribution is valued and recognized. We offer a competitive salary and a full-time employment opportunity for motivated individuals who aspire to grow within the hospitality sector.

The Director of... Show More

Job Requirements

Minimum 21 years of age
Must obtain and maintain appropriate AES card
Minimum 3 years hotel management experience with 2 years housekeeping experience
A 4 year degree in hospitality management or related field
Proficient with LMS, POS, and reservations systems for high transaction volume business
Must be proficient in Microsoft Office products including Outlook, Word, and Excel
Spanish proficiency required
Excellent communication skills both written and oral
Champion of customer service and building positive team spirit
Possess interpersonal skills to deal effectively with business contacts and employees at all levels of the company
Ability to effectively present information and respond to questions from groups of managers, staff, customers, and general public

Job Qualifications

Minimum 3 years hotel management experience with 2 years housekeeping experience
A 4 year degree in hospitality management or related field
Proficient with LMS, POS, and reservations systems for high transaction volume business
Excellent communication skills both written and oral
Must be proficient in Microsoft Office products including Outlook, Word, and Excel
Spanish proficiency required
Champion of customer service and building positive team spirit
Possess a strong attention to detail and presentation skills
Ability to effectively present information and respond to questions from groups of managers, staff, customers, and general public
Possess interpersonal skills to deal effectively with business contacts and employees at all levels of the company

Job Duties

Directs and coordinates the daily operations of the housekeeping department to ensure guest rooms and other specified areas are cleaned to the pre-determined standards
Upholds consistent inspections of clean/vacant rooms for cleanliness, supplies, maintenance problems, and guest-room temperature
Ensures consistent exceptional service and quality of housekeeping while promoting a safe work environment
Effectively work within department to identify, communicate, and dispatch work orders, guest service items, and guest opportunities
Conducts inspections of facilities and recommends repairs and upgrades when needed
Provides input to strategic decisions that affect the functional area of responsibility
Assures attendance and participation of department safety and community involvement efforts
Upholds the highest standards of cleanliness, safety, and conduct
Capable of resolving escalated issues arising from operations and requiring coordination with other departments
Stays up to date on OSHA and safety standards within Housekeeping department
Reports any safety hazards, concerns, or incidents to appropriate management
Discovering and reporting room revenue and occupancy discrepancies
Coordinate the preventative maintenance and deep cleaning schedule of rooms with applicable teams to include carpet shampooing, cleaning of walls, baseboards etc.
Monitor and develop Team Member performance to ensure team efficiencies are met in relation to daily inspections and standardized cleaning protocols
Analyze financial and operating information on an ongoing basis in order to adjust labor, supplies, materials, and other costs to satisfy budgetary guidelines

Job Location

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