Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $85,000.00 - $90,000.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee wellness programs
Job Description
Pacific Hospitality Group is a family-focused hospitality company known for its unique owner/operator business model that creates long-term value for investors and team members alike. With a commitment to enriching lives by providing memorable experiences, giving back to communities, and honoring God in all endeavors, Pacific Hospitality Group stands out for its principled approach to business. The organization is dedicated to sustainable growth and long-term holds, ensuring stability and opportunities for its workforce to grow professionally within a supportive environment. Their guiding principles encompass integrity, compliance, value creation, principled entrepreneurship, customer focus, knowledge, adaptability to change, humility, respect, and fulfillment.... Show More
Job Requirements
- High school diploma or general education degree
- Five or more years related Housekeeping/Hospitality experience
- One year as Supervisor or Assistant Manager in a similar setting
- Ability to lead and mentor staff
- Knowledge of accounting and bookkeeping transactions
- Proficiency in mathematics
- Working knowledge of Microsoft Office applications
- Strong problem-solving skills and attention to detail
- Effective verbal and written communication skills in English
- Completion of required training including safety and handling sharps
- Ability to work varied schedules including holidays and weekends
- Maintain a clean and professional appearance
Job Qualifications
- High school diploma or general education degree (GED), or equivalent combination of education and experience
- Bachelor’s degree in Hospitality Management desired
- Five or more years related Housekeeping/Hospitality experience and one year as Supervisor/Assistant Manager in similar setting
- Ability to lead others in the department through mentoring and training
- General knowledge of accounting and bookkeeping transactions in hotel or resort settings
- Proficient in mathematics for problem-solving
- Good working knowledge of Microsoft Office and ability to learn hotel computer systems
- Strong logical reasoning and attention to detail
- Excellent communication skills in English including writing and presenting
- Ability to complete required training on sharps disposal and other procedures
- Flexibility to work varying schedules including holidays, weekends, and alternate shifts
- Professional appearance and demeanor
Job Duties
- Lead all Housekeeping pre-opening planning and operational setup to ensure readiness for opening
- Develop and implement departmental SOPs, checklists, room inspection processes, and service standards aligned with Forbes Four-Star requirements
- Partner with executive and operations leadership to coordinate purchasing activities and vendor selection during the pre-opening phase
- Prepare, manage, and maintain accountability for the departmental pre-opening budget, including labor and expense targets
- Collaborate with the Director of Operations to develop, forecast, and align the Housekeeping budget in support of opening objectives
- Provide guidance and direction to ensure overall departmental success
- Manage subordinate supervisors/lead personnel and carry out supervisory responsibilities including hiring, training, assigning work, appraising performance, and resolving problems
- Monitor and develop team member performance, provide scheduling, counseling, evaluations, recognition, and reward
- Monitor and assess service and satisfaction trends, make improvements accordingly
- Work closely with Engineering to ensure proper maintenance of rooms and public space areas
- Ensure proper training on chemical usage and hazardous materials compliance
- Resolve customer complaints and anticipate potential problems to maintain high levels of satisfaction
- Follow all safety policies including OSHA and PPE requirements
- Participate in coordination of rehabilitation and capital improvement projects
- Make merit decisions and promotions within budget guidelines
- Approve departmental time away requests
- Respond to emergency calls and operational support needs
- Monitor housekeeping systems and equipment to ensure optimal function
- Analyze reports on customer satisfaction, occupancy, expenses, and collaborate to maximize profitability
- Notify management of unsafe conditions and maintenance needs
- Attend required meetings
OysterLink supports restaurant and hospitality hiring.
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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