Director of Housekeeping

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Excellent compensation
Operational incentive plan
comprehensive benefits
401K Matching
Crescent managed property discounts
Marriott property discounts
Paid Time Off

Job Description

Crescent Hotels & Resorts is a prominent hospitality company known for managing and developing distinctive hotels and resorts that offer memorable guest experiences across North America. Their properties blend unique local influences with exceptional service standards, aiming to elevate the hospitality landscape. The company is dedicated to fostering an inclusive and dynamic work environment, making it an employer of choice in the hospitality industry. Among their impressive portfolio, they bring forth a new opportunity at the Remi Hotel, a proud member of the prestigious Autograph Collection by Marriott. This new build 161-room hotel is strategically situated in the vibrant downtown... Show More

Job Requirements

  • Minimum of 2 years experience in housekeeping management
  • Experience working in a hotel environment
  • Familiarity with Marriott brand standards preferred
  • Strong leadership and supervisory skills
  • Proficient in managing departmental budgets and inventory
  • Excellent communication and interpersonal skills
  • Ability to conduct thorough inspections and enforce quality standards
  • Flexibility to work varied shifts as needed

Job Qualifications

  • At least 2 years prior experience in a similar position at a hotel
  • Marriott brand experience is highly desired
  • Strong leadership and team management abilities
  • Excellent organizational and communication skills
  • Ability to manage budgets and analyze financial data
  • Knowledge of housekeeping and laundry operations and quality assurance standards
  • Ability to work in a fast-paced, dynamic environment
  • Commitment to delivering exceptional guest service

Job Duties

  • Hire and lead the housekeeping staff to ensure excellent quality of service to our guests
  • Provide clear direction in assigning and instructing housekeeping and laundry staff in details of work
  • Plan, organize, and monitor staff activities to ensure compliance with quality assurance standards set by hotel
  • Continuously visually inspect guest rooms and public space areas including restaurants, lounges, meeting rooms, etc
  • Manage finances of housekeeping and laundry operations including budget and inventory controls
  • Analyze data and compile reports on expenditures, wages, labor, supplies etc. in relation to hotel financial forecasts and budget
  • Establish and maintain adequate supplies for efficient operation of the department
  • Distribute and delegate workload to guarantee maximum production and guest satisfaction with minimum outlay of expenses
  • Monitor house count and make staffing adjustments accordingly
  • Perform all other duties as assigned

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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