Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $80,000.00 - $85,000.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
competitive base salary
Paid vacation
Paid sick leave
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Pet insurance
401k
Costco Membership
Bereavement leave
Education Assistance
Employee rates
Monthly Cell Phone Stipend
Executive Bonus Program
Referral Bonus Program
Job Description
Springboard Hospitality is a premier third-party hotel management company with over 30 years of experience transforming lifestyle hotels across the United States, from the beautiful islands of Hawaii to the sunny shores of Florida. As an industry leader, Springboard Hospitality has built a reputation for innovation, diversity, and a commitment to delivering extraordinary guest experiences. The company’s diverse team consists of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers, and community leaders who contribute to one of the most unique and diverse hotel portfolios in the hospitality industry.
The company’s core mission is to go Above & Beyond in transfo... Show More
The company’s core mission is to go Above & Beyond in transfo... Show More
Job Requirements
- Two-year college degree or equivalent preferred
- Minimum 2 years related work experience
- Advanced computer skills preferred
- Knowledge of housekeeping procedures and hotel policies
- Strong leadership abilities
- Excellent communication skills
- Must be service oriented with customer service and sales skills
- Able to work in English language proficiently
- Energetic and outgoing
- Good interpersonal and organizational skills
- Ability to follow directions accurately
- Team player
- Able to understand basic financial information
- Ability to type 45 wpm
- Proficient with Microsoft Office and Opera software
- Ability to maintain confidentiality
- Ability to work flexible hours including weekends and holidays
- Willingness to travel as needed for hotel operations
Job Qualifications
- Two-year college degree or equivalent preferred
- 2+ full years of employment in a related position
- Advanced knowledge of computer software including Microsoft Office and Outlook preferred
- Thorough knowledge of the housekeeping field
- Knowledge of hotel/OLS policies and procedures
- Strong supervision and management skills
- Ability to compile facts and figures
- Ability to communicate effectively to management and guests
- Working knowledge of property safety and security procedures
- Excellent interpersonal and organizational skills
- Ability to read, write and understand English
- Energetic and outgoing personality
- Ability to follow directions with attention to detail, speed, and accuracy
- Team player able to work under minimal supervision
- Ability to understand and work with basic financial information
- Typing speed of 45 wpm
- Proficient in Microsoft Office and Opera software
- Ability to exercise confidentiality and discretion
Job Duties
- Supervise the housekeeping employees to attract, retain and motivate them while providing a safe work environment
- Interview, schedule, train, develop, empower, coach and counsel staff
- Recommend and conduct performance and salary reviews and recommend discipline and termination as appropriate
- Supervise and inspect daily cleaning of guest rooms, public areas and back of the house
- Ensure compliance with accident/loss prevention programs, LSOPs and SOPs and health/sanitation standards and regulations
- Monitor and report on payroll and supply expenses to control costs while ensuring adequate staffing and supplies
- Respond to guest requests, concerns and problems to ensure guest satisfaction
- Coordinate maintenance issues with Engineering to protect hotel assets and maintain a safe, accident-free environment
- Log items into Lost and Found and answer inquiries
- Implement emergency training and procedures for protection of guests, staff and assets
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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