Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Employee assistance program
Job Description
The Sheraton Indianapolis Hotel at Keystone Crossing is a prominent hospitality establishment located at 8787 Keystone Crossing, Indianapolis, Indiana. This full-service hotel offers a wide range of amenities and accommodations tailored to meet the needs of both business and leisure travelers. Owned and operated by Avion Hospitality, an independent franchisee, the hotel maintains high standards of quality, service, and guest satisfaction under the well-recognized Sheraton brand. Avion Hospitality operates this location as a separate entity from Marriott International, Inc., and independently manages all employment policies, practices, staffing, and compensation.
As part of the Sheraton Indianapolis Hotel team, the rol... Show More
As part of the Sheraton Indianapolis Hotel team, the rol... Show More
Job Requirements
- At least 7 years of progressive experience in a hotel or related field
- Or a 2-year college degree and 5 or more years of related experience
- Or a 4-year college degree and at least 3 years of related experience
- Supervisory experience required
- Proficient in Windows operating systems, spreadsheets, and word processing
- Must have a valid driver’s license for the applicable state
- Must be able to convey information and ideas clearly
- Must be able to evaluate and select among alternative courses of action quickly and accurately
- Must work well in stressful, high-pressure situations
- Must maintain composure and objectivity under pressure
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
- Must have the ability to assimilate complex information, data, etc, from disparate sources and adjust to meet the constraints of particular needs
- Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by coworkers and guests
- Must be able to work with and understand financial information and data, and basic arithmetic functions
Job Qualifications
- At least 7 years of progressive experience in a hotel or related field
- Or a 2-year college degree and 5 or more years of related experience
- Or a 4-year college degree and at least 3 years of related experience
- Supervisory experience required
- Proficient in Windows operating systems, spreadsheets, and word processing
- Effective communication skills
- Ability to evaluate and select among alternative courses of action quickly and accurately
- Ability to work well under stressful conditions
- Maintain composure and objectivity under pressure
- Effective problem-solving skills
- Ability to assimilate complex information from disparate sources
- Effective listening and conflict resolution skills
- Ability to work with financial information and basic arithmetic functions
Job Duties
- Lead the entire Housekeeping Department, covering rooms, front/back of house, public areas, and laundry
- Ensure efficient operations in accordance with Avion standards
- Manage departmental staffing, scheduling, and budgeting
- Maintain compliance with health and safety regulations
- Address guest and staff concerns promptly and effectively
- Train and supervise housekeeping supervisors and staff
- Utilize Windows operating systems, spreadsheets, and word processing for departmental management
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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