InterContinental New Orleans logo

Director of Hotel Group Sales

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities

Job Description

Our esteemed establishment is a prominent player in the hospitality industry, specializing in delivering exceptional lodging and event services to a diverse clientele. As a distinguished hotel group, we are committed to providing outstanding experiences not only in accommodation but also in hosting corporate meetings, social events, conferences, and large-scale gatherings with a focus on quality, professionalism, and customer satisfaction. We pride ourselves on fostering an environment that supports growth, innovation, and excellence, making us a preferred choice for both guests and employees alike.

The role of the Director of Hotel Group Sales is pivotal to our organization's success. ... Show More

Job Requirements

  • Bachelor’s degree in Hospitality Management,Business,or related field (preferred)
  • Minimum of 2-4 years of experience in hotel sales or group sales management
  • Strong knowledge of hotel operations,event planning,and group booking processes
  • Excellent communication,negotiation,and interpersonal skills
  • Ability to work in a fast-paced environment and manage multiple priorities
  • Strong proficiency with sales and event management software

Job Qualifications

  • Bachelor’s degree in Hospitality Management,Business,or related field (preferred)
  • Minimum of 2-4 years of experience in hotel sales or group sales management with a proven track record of success
  • Strong knowledge of hotel operations,event planning,and group booking processes
  • Excellent communication,negotiation,and interpersonal skills
  • Ability to work in a fast-paced environment and manage multiple priorities
  • Strong proficiency with sales and event management software

Job Duties

  • Identify,target,and secure group sales opportunities within the assigned market segment including corporate,social,and association markets
  • Build and maintain relationships with key decision-makers and event planners
  • Negotiate group rates,terms,and contracts in alignment with the hotel’s objectives
  • Follow up on inquiries,qualify leads,and convert them into confirmed group bookings
  • Collaborate with the operations team to ensure the smooth execution of group bookings including room blocks,meeting spaces,catering,and event logistics
  • Monitor local competitors and industry trends to identify new opportunities and maintain a competitive edge
  • Maintain a high level of customer satisfaction through effective communication and personalized service to clients before,during,and after events
  • Track sales performance,report on sales metrics,and provide regular updates to the Sales Director and senior management team
  • Attend industry events,trade shows,and networking functions to build relationships and generate leads
  • Work closely with other hotel departments such as Revenue Management,Marketing,and Operations to ensure group business goals are aligned and met
  • Perform other duties assigned by leadership

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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