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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $131,700.00 - $164,600.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Paid holidays
Job Description
OVID Napa Valley is a prestigious winery located high on the volcanic slopes of Pritchard Hill in St. Helena, California. Known for crafting wines of intensity, elegance, and a true sense of place, OVID Napa Valley delivers not only a product but an unforgettable experience imbued with precision and intention. The winery is committed to creating memories for guests that go beyond service – every interaction is carefully designed, flawlessly executed, and deeply felt, leaving guests transformed by their visit. With a focus on luxury and excellence, OVID Napa Valley stands as a beacon of high-touch hospitality and exceptional winemaking... Show More
Job Requirements
- Bachelor’s degree or equivalent experience
- 5+ years in wine industry hospitality
- proven ability to lead teams
- experience with complex event execution
- strong organizational skills
- strong communication skills
- ability to work nights, weekends, and accommodate changing priorities
- proficiency in Microsoft Office
- valid CA driver’s license
- clean driving record
Job Qualifications
- Bachelor’s degree or equivalent experience
- 5+ years in wine industry hospitality
- highly allocated brand experience preferred
- Proven ability to lead teams and execute complex events end-to-end
- Strong organizational, analytical, and communication skills
- Comfortable working nights, weekends, and changing priorities
- Proficiency in Microsoft Office
- Valid CA driver’s license and clean driving record
Job Duties
- Lead and deliver high-touch, memorable hospitality experiences for consumer and trade guests
- Host on-site experiences and events as needed
- Manage team scheduling and daily operations to support business needs
- Partner with Hospitality Support and Winemaking to ensure seamless execution and deep wine knowledge
- Collaborate with leadership on annual sales goals, operating budgets, and expense management
- Oversee inventory movement and coordination with Hospitality, Winemaking, and Accounting teams
- Build strategic partnerships to grow brand awareness, visitation, and client retention
- Cultivate referral relationships with aligned wineries, luxury hotels, and destination partners
- Serve as primary point of contact for YPO, VIP, and key event clients
- Host site visits for prospective event partners
- Collaborate on in-market activations including in-home tastings and private dinners
- Manage relationships with catering partners for on- and off-site events
- Lead and develop a team of Hospitality Associates
- Set clear expectations, accountability, and performance standards
- Coach, mentor, and support ongoing growth and development
- Communicate OVID’s brand story, values, and objectives with clarity and consistency
- Foster a culture of trust, safety, collaboration, and service excellence
- Partner with Customer Experience leadership to support the Whole Bunch culture
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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