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Riboli Family Wines

Director of Hospitality

Anaheim, CA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $130,000.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Retirement Plan
Professional development opportunities

Job Description

Riboli Family Wines is a renowned family-owned wine manufacturer based in the United States, recognized for its legacy and commitment to producing high-quality wines for over a century. As one of the fastest-growing wine producers in the country, the company has garnered acclaim including being named American Winery of the Year by Wine Enthusiast Magazine. Rooted in tradition across four generations, Riboli Family Wines proudly carries a portfolio of leading wine brands such as Stella Rosa, San Antonio, San Simeon, Maddalena, and Highlands 41. The company's deep heritage reflects a passion for authentic winemaking, innovation, and hospitality, which continues to... Show More

Job Requirements

  • Bachelor's degree or equivalent experience
  • Minimum 7 years progressive leadership experience in hospitality
  • Experience managing multi-unit or high-volume operations
  • Strong financial management skills
  • ServSafe and RBS certification
  • Willingness to work weekends
  • Ability to travel locally as needed
  • Excellent communication skills

Job Qualifications

  • Bachelor's degree in hospitality, business administration, or related field (or equivalent experience)
  • 7+ years of progressive leadership in hospitality, preferably within wine, food and beverage, or luxury service
  • Demonstrated success in managing multi-unit or high-volume operations
  • Strong financial acumen, with proven experience managing budgets and driving revenue growth
  • Exceptional leadership skills with the ability to inspire, coach, and develop teams
  • Deep understanding of Southern California hospitality trends and guest expectations
  • Excellent interpersonal and communication skills
  • high emotional intelligence and cultural awareness
  • Wine knowledge and passion strongly preferred
  • WSET or sommelier certification a plus
  • ServSafe and RBS certification required
  • Willingness to work weekends and travel locally as needed

Job Duties

  • Develop and implement best-in-class hospitality standards across all customer touchpoints (tasting rooms, restaurants, events, and tours)
  • Lead the creation of engaging guest experiences that reflect the heritage, culture, and values of San Antonio Winery
  • Monitor and respond to guest feedback, online reviews, and service metrics
  • Oversee daily operations of the hospitality departments including tasting room, restaurant, bistro, events, and retail
  • Ensure operational efficiency, cleanliness, safety, and compliance with local health and liquor laws
  • Drive alignment between front-of-house and back-of-house teams for smooth service delivery
  • Lead, mentor, and inspire a diverse team of hospitality professionals, including managers, servers, tasting room staff, and hosts
  • Recruit, train, and develop staff with a focus on guest service, product knowledge, and team culture
  • Foster a collaborative, guest-first environment that reflects the values of a family-owned business
  • Oversee the planning, execution, and growth of private events, wine club gatherings, and on-site celebrations
  • Ensure compliance with wine industry regulations, licensing, and health and safety standards
  • Work closely with the events and catering team to maintain high-quality service standards and profitability
  • Develop and manage budgets, labor forecasting, and performance metrics for all hospitality functions
  • Analyze P&L reports and identify areas for cost control and revenue growth
  • Collaborate with ownership and finance teams on forecasting and strategic planning
  • Partner with marketing teams to create immersive hospitality programs, VIP experiences, and promotional initiatives to drive foot traffic
  • Ensure all guest-facing experiences reflect the San Antonio Winery brand voice and visual identity

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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