You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $110,000.00 - $120,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Flexible work schedule
Job Description
The Sheraton New York Times Square Hotel is a premier full-service hotel located in the bustling heart of New York City. Operated by MCR Investors, an independent franchisee distinct from Marriott International, this iconic hotel combines the renowned Sheraton brand with unique local management to deliver an exceptional guest experience. Situated at 811 7th Avenue and 53rd Street, the hotel provides an ideal location for business travelers and tourists alike, offering a wide range of amenities including contemporary rooms, extensive meeting spaces, dining options, and access to some of New York’s most vibrant attractions. With a commitment to excellent customer... Show More
Job Requirements
- Previous Front Office Director experience is required
- At least 6 years of progressive experience in a hotel or a related field preferred
- 4-year college degree preferred
- Effective communication skills both verbally and written
- Ability to multitask and prioritize
- Excellent problem solving and diplomacy
- Ability to maintain confidentiality of information
- Strong leadership skills and an aptitude for self-motivation
- A can-do attitude and a hands-on approach
- Strong computer skills
- A flexible schedule that allows availability days, nights, holidays, and weekends based on the demands of the hotel
- Effective listening skills and understanding in concerns raised by both team and guests
Job Qualifications
- Previous experience as a Front Office Director
- At least six years of progressive experience in the hotel or related hospitality field
- Effective verbal and written communication skills
- Strong leadership and self-motivation abilities
- Ability to multitask and prioritize multiple responsibilities
- Excellent problem-solving and diplomacy skills
- Proficient computer skills
- A flexible schedule including availability on days, nights, holidays, and weekends
- Effective listening skills to understand guest and team concerns
Job Duties
- Direct and oversee all front office operations including guest check-in and departure procedures
- Lead, train, and manage front office managers and team members
- Strive to enhance guest and team member satisfaction consistently
- Maximize financial performance of the guest services department
- Implement and maintain service standards in line with brand expectations
- Address and resolve guest concerns and complaints diplomatically
- Coordinate with other hotel departments to ensure seamless guest experiences
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All