Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $101,000.00 - $132,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Relocation assistance
bonus eligible
hybrid work schedule
Job Description
Marriott International is a globally renowned leader in the hospitality industry, committed to providing exceptional guest experiences through a portfolio of world-class brands. One such distinguished brand within this portfolio is EDITION Hotels, which merges the visionary creativity of boutique hotelier Ian Schrager with the unparalleled service standards of Marriott International. EDITION Hotels are known for creating innovative and luxurious environments that balance polish with personality, perfectionism with individualism, and comfort with charisma, catering to sophisticated consumers who value originality, quality, design, and excellence in service. The Tampa EDITION, located at 500 Channelside Dr, Tampa, Florida, embodies this unique blend... Show More
Job Requirements
- 2-year degree from an accredited university in business administration, marketing, hotel and restaurant management, or related major
- 8 years experience in sales and marketing or related professional area
- OR 4-year bachelor’s degree in business administration, marketing, hotel and restaurant management, or related major
- 6 years experience in sales and marketing or related professional area
- Proven track record of leadership in sales
- Excellent communication and interpersonal skills
- Ability to work in a hybrid schedule with one remote day
- Relocation assistance available
- Ability to travel as needed
- Strong organizational and analytical abilities
- Commitment to customer service excellence
Job Qualifications
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major with 8 years experience in sales and marketing or related professional area
- 4-year bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major with 6 years experience in sales and marketing or related professional area
- Proven leadership experience managing a sales team
- Strong communication and interpersonal skills
- Ability to analyze market and sales data effectively
- Exceptional customer service orientation
- Experience in the hospitality industry preferred
- Proficiency with sales and CRM software
- Results-driven and strategic thinker
Job Duties
- Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the property
- Works with sales team to create and implement a sales plan addressing revenue, customers and the market for the segment
- Assists with the development and implementation of promotions, both internal and external
- Provides positive and aggressive leadership to ensure maximum revenue potential
- Recommends booking goals for sales team members
- Monitors all day to day activities of direct reports
- Approves space release for catering to maximize revenue in the absence of a Business Evaluation Manager
- Participates in sales calls with members of sales team to acquire new business and/or close on business
- Executes and supports the operational aspects of business booked, such as generating proposals, writing contracts, and customer correspondence
- Analyzes market information using sales systems and implements strategies to achieve the property’s financial room and catering goals
- Assists Revenue Management with completing accurate six-period projections
- Reviews guest satisfaction results to identify areas of improvement
- Develops and manages relationships with key stakeholders both internal and external
- Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements
- Attends customer events, trade shows and sales missions to maintain, build or develop key relationships
- Interacts with guests to obtain feedback on product quality and service levels
- Interviews and hires management and hourly employees
- Utilizes all available on-the-job training tools for employees
- Displays leadership in guest hospitality and exemplifies customer service
- Empowers employees to provide excellent customer service
- Observes service behaviors of employees and provides feedback to individuals
- Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement
- Executes and supports the brand’s Customer Service Standards and property’s Brand Standards
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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