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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Multiple Tiers of Medical Coverage
dental coverage
vision coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
The Sunny Hotel is a premier beachfront hotel located in the vibrant and picturesque Sunny Isles Beach, Florida. Known for its stunning ocean views, modern amenities, and lively tropical atmosphere, The Sunny Hotel offers guests an exceptional hospitality experience that combines the comfort of luxury accommodations with the beauty and relaxation of a seaside paradise. As part of a renowned hospitality brand managed by Davidson Hospitality Group, the hotel proudly delivers unparalleled service, focusing on guest satisfaction and memorable stays. The environment at The Sunny Hotel is not only exciting and dynamic but also supportive of career growth and development,... Show More
Job Requirements
- high school diploma or equivalent
- 2 years prior departmental management experience in front office or related disciplines
- proficiency in Opera PMS, Micros, and Microsoft Office
- excellent communication skills
- ability to manage and lead a team independently
- knowledge of employment and innkeeper laws
- prior cash handling experience
- fluency in English
- strong time management and negotiation skills
Job Qualifications
- 2 years prior departmental management experience in front office or related disciplines
- time management and negotiation skills
- ability to manage and lead each discipline of the department independently
- ability to manage according to employment and innkeeper laws of the jurisdiction
- prior cash handling experience necessary
- ability to communicate effectively with the public and other team members
- read, write and speak English fluently
- computer experience required, proficient in Opera PMS, Micros & Microsoft Office
Job Duties
- Lead and inspire a team of front office professionals to deliver exceptional guest service
- ensure smooth check-in and check-out processes for guests, exceeding their expectations
- develop and implement strategies to enhance guest satisfaction and loyalty
- foster a positive and engaging work environment, promoting teamwork and professional growth
- monitor and manage front office revenue and expenses to achieve financial goals
- collaborate with other departments to ensure seamless guest experiences
- implement and maintain high standards of service, efficiency, and professionalism
- stay current with industry trends and implement innovative practices to enhance guest experiences
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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