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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $69,900.00 - $89,300.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
vacation
Paid Time Off
401(k) with Company Match
wellness tools
Referral bonuses
Leadership development
Tuition Reimbursement
Employee Discounts
Job Description
White Lodging is a premier hospitality company that specializes in developing and operating a diverse portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants located in some of the most desirable cities across the United States. Founded with a commitment to excellence, White Lodging is recognized for its dedication to providing outstanding guest experiences and fostering vibrant community connections through hospitality. The company emphasizes the importance of how people are made to feel during their visits, understanding that exceptional service is at the core of every positive stay. With a strong presence in the hospitality industry, White Lodging continuously strives... Show More
Job Requirements
- Previous front office leadership experience
- Strong communication skills
- Problem-solving skills
- Ability to manage multiple operational priorities
- Experience with hotel systems (PMS, POS)
- Knowledge of front office procedures
- Ability to develop and motivate teams
Job Qualifications
- Previous front office leadership experience, preferably in a full-service hotel environment
- Strong communication and problem-solving skills with a focus on guest and associate satisfaction
- Ability to develop and motivate teams while managing multiple operational priorities
- Experience with hotel systems (PMS, POS) and strong understanding of front office procedures
- Proven ability to drive performance results and uphold hospitality standards
Job Duties
- Oversee Front Desk, PBX, Bell, and Concierge operations to ensure seamless guest service delivery
- Develop and implement department strategies that improve financial performance and guest satisfaction
- Lead and mentor front office leadership team, including coaching, performance evaluations, and associate development
- Ensure adherence to White Lodging policies and procedures, guest service standards, and brand requirements
- Collaborate with other departments to drive alignment and communication for an optimal guest experience
- Monitor and analyze guest service scores and implement corrective actions to continuously improve results
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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