Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $85,000.00 - $90,000.00
Work Schedule
Rotating Shifts
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Commuter reimbursement
Phone Reimbursement
Complimentary dry cleaning
bonus eligibility
Job Description
The Marker is an independent luxury lifestyle hotel located at 501 Geary Street, San Francisco, CA, just steps away from the bustling Union Square. Known for blending modern elegance with historic Beaux-Arts charm, The Marker has earned recognition as a Top 5 San Francisco Hotel for three consecutive years by Condé Nast Traveler Readers’ Choice Awards. This prestigious hotel is dedicated to cultivating an inclusive, supportive workplace where team members feel valued and empowered. The Marker prides itself on delivering elevated service within a refined and welcoming environment that meets the expectations of discerning travelers. As a leader in the... Show More
Job Requirements
- Front office leadership experience within a luxury or lifestyle hotel environment
- Strong operational knowledge of guest services, front desk procedures, and hotel systems
- Experience leading teams through coaching, training, and performance management
- Ability to manage multiple priorities while maintaining professionalism and composure
- A collaborative leadership style with a strong commitment to service standards and team engagement
Job Qualifications
- Operations management experience
- Leadership skills in hospitality
- Strong knowledge of front desk procedures and hotel systems
- Experience leading, coaching, and developing teams
- Ability to maintain professionalism under pressure
- Collaborative leadership style
- Commitment to high service standards and team engagement
Job Duties
- Oversee all front office functions to ensure smooth daily operations and consistent service delivery
- Develop and maintain departmental policies and procedures that support operational excellence and communication across teams
- Serve as Manager on Duty and lead daily stand-up meetings while maintaining a visible leadership presence
- Manage VIP arrivals, group check-ins, special requests, overbookings, and service recovery efforts
- Lead recruitment, onboarding, training, and ongoing development of front office team members
- Partner with department leaders to ensure training on systems, policies, service expectations, and security procedures
- Provide coaching, feedback, and performance evaluations to support professional growth and accountability
OysterLink supports restaurant and hospitality hiring.
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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