Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Employee assistance program
Retirement Planning
Paid Personal Days
Career advancement opportunities
Job Description
Starwood Hotels, founded in 2006 by Barry Sternlicht, is a renowned luxury hotel brand management company and an affiliate of the global private investment firm Starwood Capital Group. With a deep commitment to sustainability, community, and delivering exceptional experiences, Starwood Hotels operates some of the most dynamic and environmentally conscious brands in the hospitality industry. Recognized by Newsweek as a 2024 Most Loved Workplace, the company fosters a culture where creativity thrives, collaboration is second nature, and people are valued for who they are and what they bring. Starwood Hotels is committed to building a diverse and inclusive workforce, providing... Show More
Job Requirements
- Minimum of 4 years of similar work experience in luxury hotel operations
- Ability to train and mentor team members effectively
- Strong leadership and organizational skills
- Excellent communication skills
- Flexibility to work in a 24-hour operational environment
- Experience in a quality luxury hotel brand
- Commitment to sustainability and guest service excellence
Job Qualifications
- Minimum of 4 years of experience in luxury hotel front office management
- Strong leadership skills with proven team and guest engagement
- Advanced knowledge of hotel operations
- Excellent verbal and written communication skills
- Experience working in a 24-hour hotel operation
- Prior experience with a quality luxury hotel brand
- Post-secondary diploma or degree is a plus
Job Duties
- Train, supervise and mentor new hires
- Lead guest engagement and ensure exceptional service standards
- Oversee daily front office operations
- Manage and optimize financial performance of the front office department
- Communicate effectively with team members and guests
- Maintain flexibility to meet the demands of a 24-hour operation
- Foster a positive and collaborative team environment
Restaurant and hotel hiring made simple with OysterLink.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: