Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $67,000.00 - $89,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
bonus eligibility
Employee Discounts
Career development opportunities
Job Description
W Dallas is a vibrant luxury hotel located in the heart of Dallas, Texas, known for its modern design, exceptional guest experiences, and dynamic service culture. Part of the globally renowned W Hotels brand under Marriott International, it embodies the spirit of creativity, innovation, and unique luxury that attracts travelers from around the world. As a full-service hotel, W Dallas offers a wide range of amenities including stylish guest rooms, cutting-edge event spaces, exquisite dining options, and personalized guest services that set it apart in the hospitality industry. Marriott International is committed to fostering an inclusive, diverse environment where all... Show More
Job Requirements
- High school diploma or GED
- six years experience in guest services or front desk
- OR two-year degree in hotel and restaurant management, hospitality, business administration or related major
- four years experience in guest services or front desk
- strong interpersonal and communication skills
- leadership and management experience
- ability to handle guest complaints
- knowledge of budgeting and expense control
- ability to work full time in Dallas, Texas
- management experience
- ability to supervise security and front office teams
Job Qualifications
- High school diploma or GED with 6 years of experience in guest services or front desk roles
- OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration or related field with 4 years of experience in guest services or front desk
- strong leadership and interpersonal skills
- excellent communication skills
- proven ability to manage budgets and meet performance goals
- experience in supervising and training staff
- customer service excellence
- knowledge of front office operations and security management
Job Duties
- Lead front office, guest services, and security teams effectively
- manage day-to-day front office operations ensuring quality standards
- supervise and coordinate bell staff, valet, concierge, retail, and security activities
- handle guest complaints and resolve issues efficiently
- manage budgets and control departmental expenses
- ensure compliance with front office policies and procedures
- conduct hiring, training, coaching, and performance appraisals of front office staff
OysterLink supports restaurant and hospitality hiring.
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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