Director of Food/Beverage & Retail Operations - San Diego Zoo
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $173,982.40 - $195,730.20
Work Schedule
Standard Hours
Benefits
Free admission to the San Diego Zoo and San Diego Zoo Safari Park
Family passes
Complimentary tickets
Free parking at the San Diego Zoo and San Diego Zoo Safari Park
Local and in-house discounts
Employee assistance program
Wellness Program
Job Description
San Diego Zoo Wildlife Alliance is a renowned nonprofit international conservation leader committed to inspiring a passion for nature and creating a sustainable world where all life thrives. With over a century of experience, the organization empowers people worldwide to support wildlife conservation through innovation, partnerships, and cutting-edge initiatives. It operates two iconic institutions, the San Diego Zoo and the San Diego Zoo Safari Park, which serve as gateways for millions of guests both in person and virtually to engage with and experience conservation in action. The Alliance’s extensive expertise spans across wildlife care, health, veterinary services, nutrition, and global... Show More
Job Requirements
- Minimum of seven years management experience in multi-unit or zoo, museum or theme park retail and food service operations
- Experience working with represented labor preferred
- Bachelor’s Degree in Business Administration or Hospitality Management preferred
- Training and certification in safe food handling preferred
- Demonstrated ability to lead highly effective teams in a diverse environment
- Knowledge of health and safety regulations
- Knowledge of food and beverage operations
- Knowledge of gift shop and merchandise operations
- Ability to develop and administer complex budgets and forecasting
- Proficiency in operating moderately complex computer software programs
- Strong verbal and written communication skills
Job Qualifications
- Minimum of seven years management experience in multi-unit or zoo, museum or theme park retail and food service operations
- Experience working with represented labor preferred
- Bachelor’s Degree in Business Administration or Hospitality Management preferred
- Training and certification in safe food handling preferred
- Demonstrated ability to lead highly effective teams in a diverse environment
- Knowledge of health and safety regulations
- Knowledge of food and beverage operations
- Knowledge of gift shop and merchandise operations
- Ability to develop and administer complex budgets and forecasting
- Proficiency in operating moderately complex computer software programs
- Strong verbal and written communication skills
Job Duties
- Provide vision, long-term planning, and strategic operational direction to food and retail operations
- Exercise fiscal accountability and responsibility for the retail operations department
- Collaborate across the organization to ensure a holistic guest experience
- Engage with guest services and entertainment teams to create unique guest experiences
- Elevate and support the guest and member journey through innovative menu creation and offerings
- Lead recruiting, training and performance management with a focus on team development and succession planning
- Ensure compliance with State and Federal health and safety mandates
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter