Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $89,000.00 - $98,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
Job Description
Oak View Group is a global leader specializing in venue development, management, and premium hospitality services for the live event industry. With a comprehensive 360-degree approach, Oak View Group manages an impressive collection of world-class venues including arenas, convention centers, music festivals, performing arts centers, and cultural institutions. The company’s expertise enables it to deliver outstanding experiences for clients and guests, making it a trusted partner for some of the most influential and high-attendance live events around the world. Known for its commitment to innovation, quality, and operational excellence, Oak View Group fosters a work culture that values diversity, inclusivity,... Show More
Job Requirements
- BA or BS degree preferred
- 5-7 years of relevant management experience
- advanced food service sanitation certification
- excellent communication skills
- sound decision-making ability
- English fluency
- proficiency with Microsoft Office and POS systems
- team-oriented and fast-paced work experience
- knowledge of venue concessions and premium service operations
- valid Food Handlers certificate
- valid Alcohol Service Permit if required
- inventory and menu planning experience
- understanding of sanitation and alcohol service policies
- strong math skills
- cash handling skills
- high standards of integrity and professionalism
- ability to work independently
Job Qualifications
- BA or BS with business-related major
- minimum 5-7 years management experience in food-related or concessions industry
- nationally recognized advanced food service sanitation training course certification
- ability to communicate clearly and professionally with employees, management staff, and guests
- ability to make sound business and operations decisions quickly under pressure
- proficiency in English language speaking, reading, and writing
- solid working knowledge of Microsoft Office, POS systems, and timekeeping systems
- ability to work in a team-oriented, fast-paced environment
- thorough knowledge of concessions and premium services locations and procedures
- possession of valid Food Handlers certificate and Alcohol Service Permit if required
- familiarity with inventory cost control and menu planning
- thorough working knowledge of sanitation and food preparation requirements relating to Oak View Group and venue operations
- ability to perform complex math functions
- ability to handle cash responsibly
- commitment to integrity, professionalism, ethics, and confidentiality
- ability to work independently with little direction
Job Duties
- Assist in the overall effective management of the catering, concessions and merchandise operations
- oversee and lead the catering sales efforts including directing the catering team and managing sales and marketing activities
- ensure total compliance with all alcohol service policies and monitor alcohol service during events
- assist in managing catered events including communication with hourly staff, culinary staff, and guests
- ensure legal, efficient, professional and profitable operation of the venue
- generate and review financial reports such as budgets, projections, forecasting, revenue analysis, labor and product costs, and P&L statements
- handle conflict resolution, arbitration, and labor negotiations when applicable
- author, review and amend policies and procedures as requested
- oversee scheduling and labor allocation
- analyze ticket sales in relation to staffing needs and target demographics
- evaluate sales and purchasing data to identify purchasing patterns and cost of goods
- program and maintain point of sale systems for accurate financial reporting
- direct and assist managers in preparing for future goals and follow up on assignments
- inspect operations regularly to maintain quality standards
- prepare and submit required reports accurately and timely
- develop an effective management team and evaluate manager performance
- review and assist in menu and marketing plan development
- establish and maintain positive relationships with show managers, suppliers, vendors, and the public
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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