Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $89,000.00 - $98,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
Job Description
Oak View Group is a globally recognized leader in venue development, management, and premium hospitality services within the live event industry. This company specializes in providing comprehensive, 360-degree solutions for a diverse portfolio of world-class owned venues and boasts an impressive client roster, which includes some of the most influential and highest-attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions worldwide. With a strong commitment to enhancing the live event experience, the Oak View Group supports venues that host millions of visitors annually, ensuring outstanding service quality and operational excellence across all areas of their businesses.
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Job Requirements
- BA or BS degree or equivalent experience
- Minimum 5-7 years management experience in food services or concessions
- Certification in advanced food service sanitation
- Valid Food Handlers certificate and Alcohol Service Permit if required
- Strong communication skills
- Ability to manage staff and operations efficiently
- Proficient with computer applications including POS and Microsoft Office
- Ability to work flexible hours including evenings and weekends
- Ability to handle financial reporting and budgeting
- Strong leadership and decision-making skills
- Ability to maintain compliance with labor, sanitation, and alcohol laws
- Experience in sales and marketing related to food and beverage
Job Qualifications
- BA or BS with business-related major
- Accounting minor or credits preferred
- Minimum 5-7 years management experience in food-related or concessions industry
- Nationally recognized advanced food service sanitation training course certification
- Ability to communicate professionally with all levels of staff and guests
- Strong decision-making skills under pressure
- Proficient in English reading, writing, and speaking
- Solid working knowledge of Microsoft Office, POS systems, and timekeeping systems
- Ability to work in fast-paced, team-oriented, event-driven environments
- Knowledge of concessions locations, equipment, evacuation procedures and facility access
- Possess valid Food Handlers certificate and Alcohol Service Permit if required
- Familiarity with inventory cost control and menu planning
- Thorough knowledge of sanitation, food preparation, alcohol service policies, and safety standards
- Strong math skills including complex calculations
- Ability to handle cash accurately and responsibly
- High integrity, professionalism, ethics, and confidentiality
- Ability to work independently with little direction
Job Duties
- Assist in the overall effective management of catering, concessions and merchandise operations
- Oversee and lead catering sales efforts including directing catering team and managing sales and marketing activities
- Ensure total compliance with all alcohol service policies and monitor alcohol service during events
- Assist in management of catered events from set-up to tear down including coordinating communication with staff, culinary teams and guests
- Ensure legal, efficient, professional and profitable operation of the venue
- Generate and review financial reports such as budgets, projections, revenue analysis, and profit and loss statements
- Handle conflict resolution, mediation, arbitration, and labor negotiations when applicable
- Author, review, and amend policies and procedures as requested
- Author and amend contracts and authorize terms as directed
- Oversee scheduling and labor allocation
- Analyze ticket sales, target market demographics, and staffing needs
- Evaluate sales and purchasing data to identify purchasing patterns and cost controls
- Program and maintain point of sale system for accurate financial reporting
- Direct and assist managers in preparing and attaining future goals
- Provide managers with clear direction and follow up on assignments
- Inspect the operation regularly to ensure quality standards
- Prepare and submit accurate reports and ensure departmental compliance
- Develop an effective management team and evaluate manager’s performance
- Review and assist in development of menus and marketing plans
- Establish and maintain relationships with show managers, suppliers, vendors, and the public
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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