
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $89,000.00 - $98,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
Job Description
About:
Oak View Group is a globally recognized leader in live entertainment, sports, and venue management that is committed to delivering exceptional experiences for fans, partners, and stakeholders. As a premier entertainment and hospitality company, Oak View Group operates a variety of venues and event spaces, offering dynamic environments that blend innovative technology, world-class service, and vibrant community engagement.
The Director of Food and Beverage is a pivotal leadership role within Oak View Group, responsible for the overall profitable and efficient operation of the food and beverage venue. This full-time position offers an annual salary range of $89,000 to... Show More
The Director of Food and Beverage is a pivotal leadership role within Oak View Group, responsible for the overall profitable and efficient operation of the food and beverage venue. This full-time position offers an annual salary range of $89,000 to... Show More
Job Requirements
- Bachelor's degree in business or related field
- five to seven years of management experience in food service or concessions
- advanced certification in food service sanitation
- excellent communication skills
- ability to make quick operational decisions under pressure
- proficiency in English
- experience with Microsoft Office, POS and timekeeping systems
- ability to thrive in a fast-paced, team environment
- comprehensive knowledge of concessions operations
- valid Food Handlers certificate
- valid Alcohol Service permit if required
- inventory and menu planning experience
- thorough understanding of sanitation and safety standards
- strong math skills
- cash handling experience
- high standards of professionalism and confidentiality
- ability to work independently
Job Qualifications
- BA or BS with business-related major
- accounting minor or credits preferred
- minimum 5-7 years management experience in food-related or concessions industry
- nationally recognized, advanced food service sanitation training course certification
- ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment
- ability to make sound business/operations decisions quickly and under pressure
- ability to speak, read, and write in English
- solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping systems
- ability to work well in a team-oriented, fast-paced, event-driven environment
- possess a thorough working knowledge of all existing concessions and premium services locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access
- possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government
- valid Alcohol Service Permit if required by state and/or county of venue
- familiar with inventory cost control and menu planning
- possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to Oak View Group and venue concession and premium services operations
- ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages)
- ability to handle cash accurately and responsibly
- ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality
- ability to work independently with little direction
Job Duties
- Assists in the overall effective management of the catering, concessions and merchandise operations
- oversees and leads the catering sales efforts including directing the catering team and effectively managing the sales and marketing activities
- ensures total compliance with all alcohol service policies
- monitors alcohol service throughout event to assure 100 percent compliance with alcohol service policies
- reports any alcohol service or compliance issues to management immediately
- assist in the management of catered events from set-up to tear down, including handling all communication with hourly staff, culinary staff and guests
- ensure legal, efficient, professional and profitable operation of the venue
- generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements
- conflict resolution
- last-resort mediation
- arbitration and labor negotiations, when applicable
- author, review and amend policies and procedures, as requested by the RVP / company
- author and amend contracts
- authorize terms as directed by the RVP
- oversee scheduling and labor allocation
- work in tandem with the venue to analyze ticket sales in relation to anticipating staffing needs, target market demographics
- determine and project point-of sale to guest ratio
- evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and accurate cost of goods
- program and maintain the point of sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location
- directs and assists managers in preparing and attaining future goals
- provides each manager with the proper direction and follows up on all assignments
- inspects the operation on a regular basis to ensure that the established quality standards are maintained
- prepares required reports accurately and submits them on time, follows up with department heads to ensure that their reporting is completed within the same guidelines
- develops an effective management team
- gives the managers clear direction, and provides the necessary assistance for them to perform their work
- evaluates each manager's performance and makes recommendations for their improvement
- reviews and assists in the development of menus and marketing plans with the appropriate department heads
- establishes and maintains personal relationships with show managers, suppliers, vendors and the public that projects the venue in a positive light
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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