Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
Hilton Palacio del Rio is a renowned upscale full-service hotel celebrated for its commitment to exceptional hospitality and guest experience. Located in the vibrant heart of San Antonio, Texas, Hilton Palacio del Rio blends rich cultural heritage with modern luxury, offering guests a memorable and immersive stay. The hotel prides itself on fostering a culture of generosity where extraordinary care is given not only to guests but also to its employees. This approach ensures a warm, welcoming environment that enhances every aspect of the guest journey. Known for its iconic riverwalk location and exceptional amenities, Hilton Palacio del Rio stands... Show More
Job Requirements
- Minimum of 5 years of progressive experience in food and beverage management
- Experience in upscale hotel or hospitality industry preferred
- Demonstrated ability to lead and motivate large teams
- Strong organizational and multitasking skills
- Excellent interpersonal and communication abilities
- Ability to work under pressure and adapt to changing priorities
- Willingness to work flexible schedules including nights, weekends, and holidays
- Basic proficiency in business software and food and beverage technology systems
- Commitment to upholding health and safety standards
- Ability to develop and implement operational policies and procedures
Job Qualifications
- Bachelor's degree in hospitality management, business, or related field preferred
- Extensive experience in upscale full-service hotel food and beverage operations
- Proven leadership and team-building skills
- Strong background in restaurant management and banquet services
- Excellent communication and problem-solving skills
- Ability to work flexible hours including evenings, weekends, and holidays
- Proficiency with technology, analytics, and consumer insights
- Knowledge of food safety and health regulations
- Experience in budget management and financial analysis
Job Duties
- Provide strategic direction and day-to-day oversight for all food and beverage operations
- Plan, direct, and organize the functions of the F&B department including restaurants, bars, banquets, catering, in-room dining, kitchens, and stewarding
- Partner with the Executive Chef and outlet managers on menu development and merchandising
- Develop and implement operating tools, budgets, forecasts, purchase specifications, recipes, portion standards, and food production controls
- Monitor and control food, beverage, and labor costs and analyze financial reports
- Build and maintain strong vendor relationships, oversee procurement, and negotiate pricing and marketing collaborations
- Lead and inspire F&B leadership teams and line-level employees through communication, coaching, and accountability
- Evaluate guest satisfaction, sales performance, and service delivery to identify opportunities for improvement and innovation
- Develop and administer training and career development programs for team members
- Collaborate with cross-functional departments including Sales & Marketing, Events, Finance, and Operations
- Ensure compliance with sanitation codes, food safety regulations, health standards, and loss prevention policies
- Champion a safe and environmentally responsible workplace
- Oversee payroll, scheduling, and labor planning
- Participate in business plan and budget creation including competitor benchmarking and market analysis
- Provide on-site leadership for special events, property re-conceptions, and outlet renovations or openings
- Stay current on food and beverage industry trends
- Perform additional duties and special projects as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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