Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $74,200.00 - $118,500.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Mental Health Resources
Paid Time Off
Discounted travel program
Parental leave
401k plan with company match
Employee Stock Purchase Program
debt-free education
career growth
Recognition and rewards programs
Job Description
Hilton Chicago is a landmark in the hospitality industry, situated on South Michigan Avenue with breathtaking views overlooking Grant Park and Lake Michigan. This prestigious hotel seamlessly blends the grandeur of early 20th-century architecture with modern 21st-century amenities to provide guests with an unparalleled experience. Featuring 1,544 guest rooms and suites, extensive meeting and event spaces spanning 234,000 square feet, and including three unique food and beverage outlets, Hilton Chicago represents a premier destination for both leisure and business travelers. The hotel's commitment to excellence is evident in its meticulous restoration and continuous innovation, making it a beacon in downtown... Show More
Job Requirements
- Experience with bars, restaurants, and events
- Experience working with union team members
- 4-5 years of assistant or director level experience in food and beverage management
- Ability to walk, stand, and or bend continuously
- Ability to communicate proficiently in English, both orally and in writing
- Ability to work under pressure and manage stressful situations
- Ability to access and accurately input information using moderately complex computer systems
Job Qualifications
- Thorough knowledge of food and beverage operations including foods, beverages, supervisory aspects, service techniques, and guest interaction
- Proven leadership and team mentorship skills
- Strong financial management and budgeting capabilities
- Excellent problem-solving and conflict resolution skills
- Proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook
- Ability to maintain high standards of quality, cleanliness, and guest service
- Familiarity with compliance regulations relating to food and beverage operations
Job Duties
- Plan and direct the functions of administration and planning of the food and beverage department to meet the daily needs of the operation
- Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub departments including all food and beverage outlets and banquets
- Monitor and, when necessary, develop and implement schedules for the operation of all restaurants and bars to achieve a profitable result
- Implement effective controls of food, beverage and labor costs among all sub departments and monitor the food and beverage budget to ensure efficient operation and that expenditures stay within budget limitations, including achieving budgeted revenue and labor expenses
- Assist the departmental managers in establishing and achieving predetermined profit objectives and desired standards of quality food, service, cleanliness, merchandising and promotions
- Regularly review and evaluate the degree of customer satisfaction of the individual outlets, including banquet service, to recommend new operating and marketing policies whenever a change in demand, customer dissatisfaction, or a change in competitive environment requires such changes
- Investigate and resolve food quality and service complaints
- Develop, along with assistance from department heads, operating tools necessary and incidental to modern management principles such as budgeting, forecasting, purchase specifications, recipes, portion specifications, menu abstracts, food production control, job descriptions, etc
- Ensure compliance with all Hilton policies and procedures that relate to food and beverage, as well as local, state, and federal laws and regulations
- Hire, train, supervise, develop, discipline and counsel all food and beverage management team members according to Hilton policies and procedures
- Participate in the development of the annual budget
- develop short and long term financial operating plans
- Attend mandatory meetings including divisional meetings, executive meetings, staff meetings, etc
- Operate traditional software programs such as Word, Excel, Publisher, PowerPoint and or Outlook
Browse restaurant and hotel jobs on OysterLink.
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
You may be also interested in: