Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $77,200.00 - $123,300.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
basic life insurance
retirement plans
Paid Time Off
Employee rates on hotel stays
Job Description
Pyramid Global Hospitality is a leader in the hospitality industry, known for prioritizing people and fostering an inclusive, diverse, and supportive work environment. With a commitment to a People First culture, Pyramid Global Hospitality emphasizes the growth and wellbeing of its employees, providing continuous development opportunities alongside excellent benefits. The company operates over 230 properties worldwide, creating a collaborative atmosphere where employees at all stages of their careers, whether beginners or seasoned professionals, can thrive and contribute to outstanding guest experiences.
One of their prestigious properties, The Hanover Inn, holds a rich history dating back to 1780, having welcomed n... Show More
One of their prestigious properties, The Hanover Inn, holds a rich history dating back to 1780, having welcomed n... Show More
Job Requirements
- Six years or more of progressive hotel food and beverage experience in a hotel or resort
- Service oriented style with professional presentation skills
- Proven leadership skills
- Hotel or hospitality degree an asset
- High energy, entrepreneurial spirit, motivational leader
- Proven track record in high volume concept
- Effective communicator
- Ability to provide exceptional customer service
- Ability to improve the bottom line
- Clear concise written and verbal communication skills in English
- Proficiency in Microsoft Word and Excel
- Excellent organizational, interpersonal and administrative skills
Job Qualifications
- Hotel or hospitality degree an asset
- Minimum six years of progressive food and beverage experience in a hotel or resort
- Proven leadership skills
- Service oriented style with professional presentation skills
- Clear and concise written and verbal communication skills in English
- Proficiency in Microsoft Word and Excel
- Excellent organizational, interpersonal and administrative skills
- Experience implementing new food and beverage concepts
Job Duties
- Motivate and manage a team of front and back of the house food and beverage management
- Develop and recommend the budget, marketing plans and objectives and manage within those approved plans
- Participate in total hotel management as a member of the Hotel Executive Committee
- Implement and maintain food and beverage sales and marketing programs
- Direct and oversee development of employees
- Hire, train, empower, coach and counsel employees
- Conduct performance and salary reviews
- Direct the implementation of payroll, reports, forecasts, inventory and budget for food and beverage operations
- Coordinate food and beverage operations with other hotel departments to ensure efficient guest service
- Resolve customer complaints to maintain a high level of customer satisfaction and quality
- Implement procedures to increase guest and associate satisfaction
- Exercise quality control for food and beverage
- Maintain standards of service and ensure their implementation
- Perform daily walk-throughs to ensure compliance with Department of Health regulations and brand standards
- Maintain communications with Corporate Staff
- Coach and counsel employees to reflect brand service standards and procedures
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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