Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $68,900.00 - $110,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible schedules
Job Description
Highgate Hotels is a prominent real estate investment and hospitality management company renowned for its extensive portfolio and industry expertise. With over 30 years of experience and more than $15 billion in assets under management, Highgate operates a diverse collection of over 400 hotels across North America, Europe, the Caribbean, and Latin America. The company distinguishes itself by offering strategic guidance throughout every stage of the property lifecycle, including planning, development, recapitalization, and disposition. Recognized as a forward-thinking leader in the hospitality sector, Highgate focuses on developing bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts that are... Show More
Job Requirements
- Education corresponding to experience level
- Proven progressive hotel or related field experience
- Proficiency in computer applications including Windows and company-approved software
- Knowledge of health and safety regulations including liquor laws
- Capability to lift up to 50 pounds occasionally
- Excellent communication skills
- Ability to multitask and prioritize
- Attendance at required meetings and trainings
- Commitment to appearance and grooming standards
- Adherence to company policies and operational standards
- Effective problem-solving capabilities
- Maintain confidentiality
- Ability to work long hours as needed
- Maintain regular attendance
- Perform additional management duties as assigned
Job Qualifications
- At least 6 years of progressive experience in a hotel or related field or a 4-year college degree with at least 3 years of related experience or a 2-year college degree with 4 or more years of related experience
- Proficient in Windows, spreadsheets, and word processing
- Knowledge of food and beverage preparation techniques, health department rules, liquor laws and regulations
- Ability to communicate effectively both verbally and in writing
- Strong listening and problem-solving skills
- Ability to multitask and prioritize departmental functions
- Service-oriented attitude
- Attendance at all required hotel meetings and trainings
- Ability to participate in manager-on-duty coverage
- Maintain high standards of personal appearance and grooming
- Compliance with hotel standards and regulations
- Ability to handle problems proactively
- Ability to evaluate complex information from multiple sources
- Maintain confidentiality
- Warm and friendly demeanor
Job Duties
- Be attentive, friendly, helpful, and courteous to all guests, managers, and employees
- Supervise all food and beverage personnel
- Respond to guest complaints in a timely manner
- Prepare and monitor the food and beverage budget
- Monitor industry trends and take action to maintain competitiveness
- Collaborate with executive committee members on F&B issues
- Coordinate loss prevention in the F&B department
- Prepare and submit required reports
- Conduct regular department meetings
- Monitor quality of service and product
- Participate in menu planning and preparation
- Ensure timely procurement of F&B items within budget
- Oversee employee cafeteria operations
- Ensure compliance with liquor laws, health and sanitation regulations
- Maintain departmental compliance with standard operating procedures
- Train department heads on SOPs and job tasks
- Attend and conduct training sessions
- Interview and hire front-of-house F&B candidates
- Attend all required meetings including convention meetings
- Ensure overall guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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