Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,600.00 - $104,700.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
performance bonuses
Job Description
This company is a distinguished player in the hospitality industry, with a firm commitment to providing rewarding employment opportunities for associates, developing exceptional hotels, and delivering unparalleled guest experiences. The organization prides itself on adhering strictly to its motto of always delivering what is promised and executing what is committed. Their mission is to be the first choice for both their guests and team members, emphasizing a culture of excellence and dedication across all their properties and services. With a proactive approach to team engagement, this employer values individuals who enjoy interacting with the public while contributing positively to the... Show More
Job Requirements
- High school education required
- Minimum six years management experience in food and beverage within hospitality industry
- Must have current food handler's card and alcohol service certifications
- Strong leadership and interpersonal skills
- Excellent English verbal and written communication
- Ability to multitask and manage multiple responsibilities
- Basic math skills
- Ability to work flexible hours including nights, weekends and holidays
- Physical ability to stand long periods, lift up to 25 pounds and perform required physical activities
- Capable of working in stressful situations and handling cleaning chemicals
- Must adhere to company appearance and uniform standards
Job Qualifications
- Current food handler's card and alcohol service certifications as required by federal, state, or local laws
- Minimum six years management experience in the hospitality industry focused on food and beverage guest service
- High school education required
- Some college education preferred
- Strong leadership skills
- Excellent verbal and written communication skills in English
- Ability to multitask and strong organizational skills
- Proven track record of increasing responsibility in food and beverage management
- Experience in staff training and development
- Knowledge of safety, sanitation and food service regulations
Job Duties
- Manage service aspects in all food and beverage assigned areas and events
- Manage dining rooms, lounges, bars and catering events to ensure proper room preparation including set-up of tables, chairs, linens, table settings, glassware
- Confirm all service staff are in proper uniform and adhere to the company's appearance standards
- Hire, manage and train staff in all technical and non-technical aspects of their roles
- Create, maintain and distribute weekly schedules for staff and communicate changes appropriately
- Communicate with service and kitchen staff regarding reservations and special events
- Conduct pre-shift, pre-meal and pre-event meetings with necessary staff
- Evaluate and supervise performance and carry out disciplinary actions as needed
- Make rounds of all food and beverage outlets to ensure guest needs are met
- Handle employee relation issues and collaborate with General Manager and Human Resources
- Complete and administer employee performance appraisals
- Conduct monthly beverage inventories and quarterly china, glass and silverware inventories
- Open and close dining rooms and bars regularly
- Act as Manager on Duty as scheduled
- Control costs of food and beverage outlets including purchasing and monitoring labor costs
- Maintain accurate punch details and process sales reports
- Maximize sales through marketing, promotions and staff training on up-selling
- Ensure staff adhere to safety, sanitation, food preparation, storage and alcohol control policies
- Maintain guest satisfaction by addressing inquiries, concerns, and comments
- Maintain service consistency and prepare for all course events, large parties and reservations
- Collaborate with Executive Chef on menu creation and pricing
- Communicate and coordinate with other departments to ensure appropriate staffing for events
- Uphold company and brand standards, policies and procedures
- Attend all required meetings
- Ensure in-room dining and tray removal services are within guidelines
- Ensure reservation systems function efficiently
- Perform other duties as assigned by General Manager or Corporate Director of Food and Beverage
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in: