Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $71,100.00 - $113,600.00
Work Schedule
Standard Hours
Benefits
competitive salary
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k with employer match
Paid Time Off
Uniforms Provided
team member hotel discount program
Job Description
Ascent Hospitality is a distinguished hospitality management company with an extensive portfolio of hotels and a robust pipeline of new properties and acquisitions. The company emphasizes a people-first approach, focusing on creating memorable experiences not only for guests but also for its Team Members. With a rich culture driven by collaboration and unified purpose, Ascent Hospitality thrives on individuals who work well together and are passionate about service excellence. Known for its commitment to nurturing leadership and fostering a supportive and dynamic work environment, the company seeks accomplished and dedicated professionals who are trendsetters, communicators, and problem-solvers ready to excel... Show More
Job Requirements
- High school education
- Current food handler's card
- Required alcohol service certifications as per federal, state or local laws
- Minimum three years management experience in hospitality food and beverage with guest focus
- Strong leadership skills
- Excellent English communication skills
- Basic math skills
- Ability to multi-task
- Good organizational skills
- Ability to work under physically and mentally stressful situations
Job Qualifications
- High school education
- Some college education preferred
- Minimum three years management experience in hospitality food and beverage with guest focus
- Current food handler's card
- Required alcohol service certifications as per federal, state or local laws
- Strong leadership and interpersonal skills
- Excellent English verbal and written communication skills
- Basic math skills
- Strong organizational and multitasking abilities
- Proven track record of increasing responsibility and experience
Job Duties
- Manages service aspects in all food and beverage assigned areas and events, acknowledges, greets and thanks all guests
- Manages dining rooms, lounges, bars and catering events, ensures proper room preparation including set up of tables, chairs, linens, table settings, glassware
- Confirms all service staff are in proper uniform and adhere to company appearance standards
- Hires, manages and trains staff in technical and non-technical roles
- Creates, maintains and distributes weekly schedules for staff and communicates changes
- Communicates with service and kitchen staff regarding reservations and special events
- Conducts pre-shift, pre-meal and pre-event meetings with staff
- Evaluates and supervises performance, carries out disciplinary actions in accordance with company policies and laws
- Makes rounds of food and beverage outlets to ensure guest needs are met
- Responsible for employee relations and reviews incidents with General Manager and Human Resources Manager
- Completes and administers employee performance appraisals
- Conducts monthly beverage inventories and quarterly china, glass and silverware inventories
- Opens and closes dining rooms and bars
- Controls costs by assisting management in purchasing and monitoring labor costs
- Maintains accurate daily and weekly punch details for staff and processes daily sales reports
- Maximizes sales through promotions and training staff on up-selling
- Ensures all safety, sanitation, food preparation, food storage and alcohol control policies are followed
- Maintains guest satisfaction by handling feedback and developing new service concepts
- Collaborates with Executive Chef on menu creation and pricing
- Communicates and coordinates with other departments to ensure staff levels and responsibilities
- Upholds company and brand standards, policies and procedures
- Attends all required meetings
- Ensures in-room dining service and tray removal are timely
- Stresses steps of service in pre-shift meetings
- Ensures reservation system efficiency
- Performs other duties as assigned by General Manager or Corporate Director of Food and Beverage
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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