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Rosewood Hotel Group

Director of Food and Beverage

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $125,000.00 - $165,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
bonus eligibility
Employee Discounts
Professional development opportunities

Job Description

Rosewood Sand Hill is a distinguished luxury hotel located in Menlo Park, California, within the heart of Silicon Valley. Established in 2009, this exceptional property spans 16 acres of meticulously maintained grounds, featuring historic California ranch-style architecture complemented by fragrant gardens and breathtaking views of the Santa Cruz Mountains. The hotel offers a serene retreat for executives, entrepreneurs, local residents, and tourists alike, ensuring a unique and memorable experience for all its guests. Recognized as a five-star rated destination, Rosewood Sand Hill boasts 121 guest rooms designed to provide both comfort and rejuvenation with resort-quality amenities and superior service. Guests... Show More

Job Requirements

  • Minimum five years’ experience in a similar capacity for a luxury or ultra-luxury property
  • college degree or equivalent work experience
  • must be able to perform job functions with attention to detail, speed and accuracy
  • prioritize, organize and follow-up
  • be a clear thinker, remaining calm and resolving problems using good judgment
  • follow directions thoroughly
  • understand a guest’s service needs
  • work cohesively with co-workers as part of a team
  • work with minimal supervision
  • maintain confidentiality of guest information and pertinent hotel data
  • prior heavy exposure to banquets, room service and dining room operations
  • thorough knowledge of first class food and beverage operations
  • thorough knowledge of imported and domestic wines
  • thorough knowledge of budgeting
  • ability to plan, implement and design operating standards and procedures
  • ability to effectuate quality and quantity control standards
  • ability to understand a financial statement and react to it
  • ability to establish annual objectives for the division and each management member of the team
  • ability to be resourceful, creative and maintain flexibility
  • ability to train, motivate, evaluate, mentor and direct employees and managers to meet desired ends
  • ability to add and subtract three digit numbers
  • ability to perform mathematical operations with various units of measure
  • ability to access, input, analyze and retrieve information from computers
  • ability to maintain excellent relations with staff
  • ability to accept responsibility for actions of others
  • ability to manage by example
  • exceptional oral communication skills
  • ability to converse calmly with irate guests, superiors and subordinates
  • ability to focus and maintain attention despite frequent stressful or emergency interruptions
  • ability to memorize and quickly retrieve dates, names, times and other data
  • ability to work and complete assignments on time despite frequent interruptions
  • ability to participate and lead departmental and hotel-wide meetings
  • required to speak, read and write English, with fluency in other languages preferred
  • must be able to exert physical effort in transporting pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers
  • none required for licenses and certifications

Job Qualifications

  • Minimum five years’ experience in a similar capacity for a luxury or ultra-luxury property
  • college degree or equivalent work experience
  • must be able to perform job functions with attention to detail, speed and accuracy
  • prioritize, organize and follow-up
  • be a clear thinker, remaining calm and resolving problems using good judgment
  • follow directions thoroughly
  • understand a guest’s service needs
  • work cohesively with co-workers as part of a team
  • work with minimal supervision
  • maintain confidentiality of guest information and pertinent hotel data
  • prior heavy exposure to banquets, room service and dining room operations
  • thorough knowledge of first class food and beverage operations
  • thorough knowledge of imported and domestic wines
  • thorough knowledge of budgeting
  • ability to plan, implement and design operating standards and procedures
  • ability to effectuate quality and quantity control standards
  • ability to understand a financial statement and react to it
  • ability to establish annual objectives for the division and each management member of the team
  • ability to be resourceful, creative and maintain flexibility
  • ability to train, motivate, evaluate, mentor and direct employees and managers to meet desired ends
  • ability to add and subtract three digit numbers
  • ability to perform mathematical operations with various units of measure
  • ability to access, input, analyze and retrieve information from computers
  • ability to maintain excellent relations with staff
  • ability to accept responsibility for actions of others
  • ability to manage by example
  • exceptional oral communication skills
  • ability to converse calmly with irate guests, superiors and subordinates
  • ability to focus and maintain attention despite frequent stressful or emergency interruptions
  • ability to memorize and quickly retrieve dates, names, times and other data
  • ability to work and complete assignments on time despite frequent interruptions
  • ability to participate and lead departmental and hotel-wide meetings
  • required to speak, read and write English, with fluency in other languages preferred

Job Duties

  • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards
  • ensure that standards are maintained at a superior level on a daily basis
  • oversee all food and beverage outlets
  • design and develop division policies and operating budget including staffing, forecasts and payroll costs
  • prepare, implement and maintain division standards and control objectives
  • participate in establishment of a marketing and public relations plan for food and beverage
  • monitor productivity guidelines for all food and beverage departments and maximize profits
  • establish and implement annual objectives for food and beverage department
  • prepare and maintain operating budget
  • select and supervise food and beverage department heads
  • ensure that required operating licenses and permits are displayed as required by law
  • serve as member of Executive Team
  • work closely with all Executive Team members in supporting and achieving the hotel’s goals and objectives
  • support and uphold hotel philosophy concerning hiring, employee relations, supervision, and disciplinary action
  • act as Manager on Duty
  • participate in quality control activities
  • work closely with General Manager and Assistant General Manager in supporting and achieving the hotel’s goals and objectives
  • implement and maintain spirit of hotel’s mission
  • ensure the food and beverage department operates based on the departmental mission statement
  • interact in courteous and professional manner with all guests, staff and community members
  • respond in courteous, professional and rapid manner in order to resolve all guest and staff difficulties
  • apply principles of logical thinking to a wide range of unstandardized intellectual and practical problems in order to perform and direct many varied and complex tasks
  • attend divisional and general meetings
  • supervise, direct, coordinate, influence and persuade staff in order to maintain service standards of hotel
  • interact with people beyond giving and receiving instructions, particularly interaction with supervisor, subordinates, co-workers, and guests in completing assignments, resolving staff and guest complaints
  • interpret and comply with a variety of instructions furnished in written, oral, diagrammatic or schedule form
  • perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure
  • maintain clean and safe work area
  • all other duties as required

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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