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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $71,000.00 - $113,400.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Life insurance
Disability insurance
Paid Time Off
Employee Referral Program
employee meal program
Job Description
Olympia Fields Country Club (OFCC), founded in 1915, stands as a prestigious private country club with a rich legacy and tradition of excellence. As a Platinum Club of America, OFCC has hosted many high-profile and notable golf events such as the US Open, the US Amateur Championship, the US Senior Open Championship, numerous Western Opens, the PGA Championship, the KPMG PGA Women’s Championship, and most recently the 2020 and 2023 BMW Championships. Located in a beautiful setting, OFCC offers an exceptional member experience focusing on luxury and personalized service. The club boasts elegant facilities that include world-class golf courses, exquisite... Show More
Job Requirements
- Bachelor’s degree in hospitality management or related field preferred or equivalent experience
- Minimum of 5 years experience in club management or related role within the food & beverage industry
- Great planning, organization, prioritizing and time management skills
- Strong leadership and motivating skills including the ability to build strong relationships with members and employees
- Proficient with Microsoft Word, Excel, and Outlook
- Ability to work weekends and holidays
- Ability to work with a diverse group of people
Job Qualifications
- Bachelor’s degree in hospitality management or related field preferred or equivalent experience
- Minimum of 5 years experience in club management or related role within the Food & Beverage industry
- Great planning, organization, prioritizing and time management skills
- Strong leadership and motivating skills including the ability to build strong relationships with members and employees
- Proficient with Microsoft Word, Excel, and Outlook
- Ability to work weekends and holidays
- Ability to work with a diverse group of people
Job Duties
- Maintain exceptional member relations and facilities by creating a high-quality environment through staffing, programming, service operations, and maintenance
- Identify and implement opportunities for member events and food and beverage services to meet ongoing member needs and achieve revenue objectives
- Communicate with members both individually and in groups to ensure the club consistently exceeds their expectations
- Work with the member committees to develop and implement member activities and events that enhance member engagement
- Interact professionally with members and guests, accommodating changes and last-minute requests as needed
- Develop sales, marketing, and net revenue plans for food & beverage, and oversee their successful implementation
- Ensure expense control systems are in place, closely monitoring department expenses, including payroll-to-revenue ratio, and utilizing appropriate forecasting systems
- Oversee scheduling of all service personnel, manage labor cost budgeting, and ensure accurate time reporting through time management systems
- Recruit, hire, and develop qualified staff committed to service excellence, understanding the relationships between member satisfaction, value, and retention
- Develop employees for career advancement using performance reviews, cross-training, and developmental planning
- Implement and execute training programs consistently to ensure staff deliver quality service and products
- Work closely with management team to ensure alignment in all matters related to food & beverage operations
- Attend and lead department head meetings, food & beverage meetings, and hold regular service training sessions to ensure staff is well-informed and prepared
- Conduct daily line-ups to review events of the day and menu items with the service team
- Oversee procurement, scheduling, and payroll responsibilities, ensuring compliance with club policies and regulatory requirements
- Continuously monitor service operations, ensuring all aspects of the F&B department align with the club's standards and goals
- Oversee the food and beverage aspects in events, attending BEO meetings, determining product and staffing needs, and ensuring smooth operations
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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