Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) plan with Company Match
Tuition Assistance
discounted room rates
Training and development opportunities
Career advancement opportunities
Job Description
Concord Hospitality is a prominent player in the hospitality industry, renowned for its commitment to delivering exceptional guest experiences across its widespread portfolio of hotels. As a company, Concord Hospitality prioritizes creating a superior workplace environment and fostering a culture that supports personal and professional growth. It is widely respected for championing diversity, equity, and inclusion, alongside balancing profitability with a welcoming, community-driven atmosphere. The organization’s five Cornerstones—Quality, Integrity, Community, Profitability, and Fun—are deeply embedded in every facet of its operations, ensuring that every associate and guest interaction reflects these core values. Concord Hospitality invests substantially in training and development,... Show More
Job Requirements
- Relevant leadership experience in food and beverage or hospitality industry
- Ability to develop and implement financial and operational plans
- Strong communication and interpersonal skills
- Experience in team management and development
- Knowledge of food presentation standards and banquet service techniques
- Ability to enforce standard operating procedures and service protocols
- Familiarity with marketing and promotional strategies for F&B outlets
Job Qualifications
- Proven experience in a leadership role within the food and beverage or hospitality industry
- Strong understanding of financial management including food cost, labor cost, and revenue strategies
- Excellent communication and interpersonal skills with a hands-on leadership style
- Ability to foster a team environment focused on guest satisfaction and operational excellence
- Experience managing both restaurant and banquet operations preferred
- Strong organizational and problem-solving skills
Job Duties
- Lead and oversee all food and beverage operations within the hotel including restaurant outlets, banquet events, and in-room dining
- Develop short-term and long-term financial and operational plans aligning with hotel and company goals
- Maintain product and service quality standards through evaluations and guest feedback analysis
- Design and implement revenue-generating programs enhancing guest satisfaction
- Empower and train team members to deliver consistent and excellent service
- Monitor food presentation and collaborate with kitchen staff to address concerns
- Lead the recruitment, onboarding, and training of qualified F&B team members
- Ensure smooth execution of group bookings and banquets using proper banquet service techniques
- Make strategic decisions using reports and performance data
- Enforce all brand and company standard operating procedures
- Oversee marketing initiatives promoting F&B outlets and seasonal offers
- Develop innovative programming to maintain local market competitiveness
- Build community relationships to enhance brand presence and public relations
- Motivate and lead F&B associates with effective leadership and performance management practices
OysterLink - a focused job platform for restaurants and hotels.
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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