Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $100,000.00 - $110,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Employee wellness programs
Job Description
Our company is a dynamic and reputable hotel known for excellence in hospitality and guest services. As a leader in the hospitality industry, we pride ourselves on delivering exceptional experiences to our guests through quality accommodations, outstanding customer service, and a commitment to continuous improvement. Our hotel boasts a wide range of amenities, including high-end dining options, and operates with a focus on maintaining a strong brand reputation and operational efficiency. We consistently aim to exceed guest expectations while fostering a positive and collaborative work environment for our staff. We are committed to hiring talented professionals who share our passion... Show More
Job Requirements
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
- Maintain regular attendance in compliance with AFP Management standards
- Maintain high standards of personal appearance and grooming, including proper uniform and nametag
- Comply with AFP Management standards and regulations for safe and efficient hotel operations
- Always maintain a warm and friendly demeanor
- Be attentive, friendly, helpful and courteous to guests, managers and fellow employees
- Supervise all F&B personnel
- Respond to guest complaints timely
- Prepare the F&B budget and monitor department performance
- Perform necessary follow-up including forecasting
- Monitor industry trends and maintain competitive and profitable operations
- Work with Executive Committee members and keep them informed of F&B issues
- Keep immediate supervisor informed of all problems or matters requiring attention
- Coordinate and monitor all phases of Loss Prevention in F&B
- Prepare and submit required reports timely
- Organize and conduct regular department meetings
- Monitor quality of service and product
- Cooperate in menu planning and preparation
- Ensure timely purchase of F&B items within budget
- Oversee employee cafeteria operations
- Ensure compliance with liquor laws, health and sanitation regulations
- Ensure departmental compliance with SOPs
- Train department heads on SOPs, report preparation, and technical job tasks
- Attend and/or conduct departmental and hotel training including CARE and customer service
- Interview candidates for front-of-house F&B positions and follow hiring standards
Job Qualifications
- At least 6 years of progressive experience in a hotel or related field
- Or a 4-year college degree and at least 3 years of related experience
- Or a 2-year college degree and 4 or more years of related experience
- Must be proficient in Windows, company-approved spreadsheets and word processing
- Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations
- Must be able to work with and understand financial information and data, and basic arithmetic
- Must be able to convey information and ideas clearly
- Must be able to evaluate and select among alternative courses of action quickly and accurately
- Must show initiative in job performance, including anticipating what needs to be done
- Must be able to multitask and routinely meet deadlines
- Must be effective in handling workplace problems, including anticipating, preventing, identifying and solving problems
- Must assimilate complex information from disparate sources and adjust to meet constraints
- Must be effective at listening, understanding, clarifying and resolving concerns of co-workers and guests
Job Duties
- Coordinate, supervise and direct all property food and beverage operations
- Maintain a profitable F&B department and high-quality products and service levels
- Market ideas to promote business and reduce employee turnover
- Maintain revenue and payroll budgets and meet budgeted productivity
- Supervise all F&B personnel and respond to guest complaints in a timely manner
- Prepare F&B budget and department performance monitoring including forecasting
- Monitor industry trends and work with executive committee members on F&B issues
- Ensure compliance with liquor laws, health and sanitation regulations and departmental SOPs
- Organize and conduct regular department meetings
- Cooperate in menu planning and ensure timely purchase of F&B items within budget
- Oversee operations of the employee cafeteria
- Coordinate and monitor all phases of Loss Prevention in the F&B department
- Interview candidates for front-of-house F&B positions
- Prepare and submit required reports in a timely manner
- Attend and/or conduct departmental and hotel training
Restaurants and hotels use OysterLink to hire.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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