Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $175,000.00 - $195,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Professional development opportunities
Job Description
The Carlyle, A Rosewood Hotel, located in New York City, is a premier luxury hotel that has been an iconic destination since 1930. This renowned hotel is celebrated for its refined charm, elegance, and impeccable personalized service, catering to an elite clientele that includes world leaders, celebrities, and discerning travelers seeking privacy and exceptional hospitality. Over the decades, The Carlyle has established itself as a symbol of sophistication and excellence in the hospitality industry, consistently being recognized among the top hotels globally by leading travel publications and consumer organizations. As part of the prestigious Rosewood Hotels & Resorts portfolio, The... Show More
Job Requirements
- Education level of a four-year college degree or equivalent experience
- minimum five years of relevant experience in luxury or ultra-luxury hospitality
- strong business acumen with financial data analysis skills
- proven change management skills in unionized, high-volume settings
- ability to lead multiple outlets while maintaining brand integrity
- excellent communication and leadership skills
- ability to train, mentor, and motivate staff
- knowledge of purchasing, inventory control, and hotel operations
- ability to work independently
- physical ability to handle moderately heavy lifting and sustained physical activity
- fluency in English
- experience with retail merchandising
- commitment to confidentiality and professional conduct
Job Qualifications
- Four-year college degree or equivalent work experience
- minimum five years’ experience in a similar role at a luxury or ultra-luxury property
- strong business acumen
- proven leadership in a unionized environment
- strategic mindset with hands-on leadership
- ability to manage multiple high-profile outlets
- knowledge of hotel operations and relevant systems
- fluency in English
Job Duties
- Ensures regular communication including pre-shift briefings and staff meetings
- works with management to develop and execute operational strategy
- administers hotel policies fairly and consistently
- establishes and maintains divisional standards to achieve five-star status
- sets goals and holds staff accountable through performance reviews
- solicits and addresses internal guest feedback
- supports hiring and employee relations
- serves as Manager On Duty
- applies logical thinking to complex tasks
- ensures staff training and cross-training
- develops team member career plans
- encourages community service participation
- designs division policies and operating budget
- manages annual operating budget and capital expenditures
- participates in marketing and public relations for Food & Beverage
- reviews financial reports and leads cost containment
- coaches team in managing expenses and occupancy
- identifies profit-increasing opportunities
- performs multiple duties efficiently
- updates division policies and manuals
- models company culture and values
- maintains departmental policies and service standards
- ensures staff grooming and attire standards
- performs all other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
You may be also interested in: