Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
Professional development assistance
Employee wellness programs
Job Description
Westmoreland Country Club is a prestigious family-style club known for offering a welcoming environment with various events, ages, and multiple locations for its members. Renowned for its commitment to excellence and outstanding service, it aims to provide an exceptional member and guest experience across all food and beverage outlets and club operations. The club prides itself on fostering a collaborative and engaging atmosphere where staff and members interact regularly, creating a true sense of community and belonging. As part of its operational excellence, Westmoreland Country Club continuously seeks leaders who can drive quality service, staff development, and consistent member satisfaction... Show More
Job Requirements
- Bachelor’s degree in hospitality management or related field preferred
- substantial experience in hospitality or club management
- strong leadership and communication skills
- ability to work hands-on and lead by example
- proficiency in budget preparation and financial management
- excellent interpersonal skills to engage with members and staff
- commitment to maintaining high standards of service and conduct
- legal eligibility to work in the United States
- willingness to participate in professional development
Job Qualifications
- Bachelor’s degree from a four-year university preferably in hospitality management
- substantial hospitality experience
- commitment to continuing personal and professional development
- candidates seeking a certified club manager designation highly considered
Job Duties
- Work proactively with the general manager towards goals and objectives of the club
- be the leading team player willing to work hands-on alongside staff
- create a sense of place regarding the club's offerings as a family-style club
- partner with executive management on food and beverage direction
- participate in menu creation and pricing strategy
- communicate effectively with members and staff
- engage with members in all food and beverage outlets
- lead by example during high volume times
- provide strong mentorship and direction to teams
- evaluate personnel to maintain standards of conduct and delivery
- interview, hire, train, assign, and discipline staff
- perform annual department evaluations
- participate in club committee meetings
- coordinate with Troon leadership for team member advancement
- prepare budget data and project costs
- monitor financial results and take corrective actions
- ensure effective staffing and scheduling
- use systems and technology for management and financial performance
- drive member and guest satisfaction with additional initiatives
- evaluate and set standards of operation
- engage visibly with members and make them feel like VIPs
- implement effective communication across teams
- develop talent through leadership and mentoring
- build relationships within culinary and front-of-house teams
- infuse creativity into member events
- assist with club communications to membership
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
You may be also interested in: